Senior DevOps Engineer (Chicago)

Senior DevOps Engineer

Chicago, IL (Hybrid — Tue–Thu onsite)

About Attune

Attune is a Chicago-based healthcare voice AI company building intelligent, compliant automation that helps healthcare organizations better engage patients and members at scale. Our platform powers critical outreach and communication workflows — from health risk assessments and scheduling to reminders, follow-up, and other moments that require clarity, trust, and responsiveness.

We believe technology should make care easier to access and easier to navigate. Our work is grounded in empathy, reliability, and responsible innovation, helping healthcare organizations improve outcomes while reducing operational burden.

About the Role

We’re looking for a Senior DevOps Engineer to design, build, and scale the infrastructure that powers Attune’s platform. You will play a key role in ensuring our systems are reliable, secure, and efficient, while enabling engineering teams to ship quickly and confidently.

This is a hands-on role for someone who thrives in cloud-native environments, enjoys solving complex infrastructure challenges, and is motivated by building the foundation for high-trust, high-availability software in healthcare. You’ll partner closely with engineering to improve deployment workflows, strengthen observability, and mature our infrastructure and platform practices over time.

This is a hybrid role based in our West Loop Chicago office, with in-office expectations Tuesday through Thursday.

What Sets This Role Apart

At Attune, infrastructure is not just about uptime — it is foundational to delivering dependable, secure experiences in healthcare. You’ll help architect and operate the systems behind real-time AI-driven communication workflows, build automation that improves speed and consistency, and strengthen the reliability of a platform that directly supports better patient and member experiences.

This role offers meaningful ownership and cross-functional impact. You’ll help shape our cloud infrastructure strategy, improve developer enablement, and contribute to the operational maturity of a growing healthcare technology company.

Key Responsibilities

Platform & Automation

• Design, deploy, and manage highly available AWS and Kubernetes-based infrastructure, with a focus on scalability, security, reliability, and cost efficiency.
• Build and maintain Infrastructure as Code using Terraform to automate cloud environments and configuration management.
• Improve CI/CD pipelines and deployment workflows using tools such as GitHub Workflows, Jenkins, and ArgoCD.
• Champion infrastructure automation and GitOps practices to improve consistency, speed, and traceability across environments.

Reliability, Observability & Security

• Implement and maintain robust monitoring, alerting, and observability frameworks using tools such as Grafana, Prometheus, and Datadog.
• Define and track service reliability metrics, including SLIs and SLOs, to improve system performance and reduce operational toil.
• Lead incident response for platform-related issues, conduct root cause analysis, and drive follow-through on preventative improvements.
• Strengthen platform security across infrastructure, Kubernetes workloads, networking, access controls, and secrets management.
• Support infrastructure practices that align with healthcare-grade expectations for reliability, privacy, and compliance.

Collaboration & Enablement

• Partner closely with software engineering teams to streamline deployments and improve developer experience.
• Build internal tooling, documentation, and self-service capabilities that help teams work more efficiently.
• Review infrastructure and configuration changes through code review and operational best practices.
• Mentor other engineers and contribute to a culture of ownership, continuous improvement, and thoughtful collaboration.

Qualifications

Experience

• 5+ years of experience in DevOps, Site Reliability Engineering, or Platform Engineering roles.
• Proven experience managing production AWS environments and Kubernetes infrastructure.
• Experience supporting modern cloud-native applications in high-availability production settings.

Technical Skills

• Strong experience with Terraform and infrastructure automation.
• Proficiency in scripting or programming with Python or Go.
• Experience with CI/CD tooling such as GitHub Workflows, Jenkins, and ArgoCD.
• Strong understanding of Kubernetes, networking, cloud architecture, and AWS services such as VPCs, IAM, and container orchestration.
• Familiarity with observability tooling, incident response practices, and infrastructure security best practices.
• Experience with service mesh, secrets management, or compliance-minded cloud environments is a plus.

Soft Skills

• Strong ownership mentality and a proactive, solution-oriented mindset.
• Clear communicator with strong documentation habits.
• Collaborative and adaptable, with the ability to work effectively across engineering and cross-functional teams.
• Comfortable operating in a fast-moving environment with evolving priorities.

How We Work

• Hybrid, with onsite collaboration in our West Loop office Tuesday through Thursday.
• High ownership, high trust, and a bias toward action.
• Small, collaborative teams that value clarity, accountability, and continuous improvement.
• A pragmatic, mission-driven approach to building technology that supports better healthcare experiences.

Compensation & Benefits

Base salary:$150K–$180K base + bonus

Equity

Comprehensive health, dental, and vision coverage.

401(k) with company match.

Flexible PTO and company holidays.

Our Values

Attune is committed to a culture of teamwork; where everyone works together to plan, do, learn, and continuously improve. We accomplish that by staying true to our core values.

• Lead With Empathy

Attune designs technology that listens first and responds with compassion and precision. Every interaction reflects genuine understanding and care for patients, providers, and partners.

• Trust Is Earned

Trust is built through openness, clarity, and reliability. Attune upholds the highest standards of privacy, security, and communication, ensuring confidence in every exchange.

• Work in Harmony

Collaboration drives progress. Attune aligns patients, care organizations, and technology partners to create seamless, unified systems that work together toward better outcomes.

• Prioritize Outcomes

Success is measured by impact, not activity. Attune focuses on closing care gaps, improving experiences, and advancing meaningful health outcomes.

• Innovate With Integrity

Attune advances AI responsibly, creating solutions that amplify human expertise without losing the human touch. Innovation always serves people first.

• Expand Access

Care should be easy to reach and equitable for all. Attune’s technology removes barriers, expands access, and ensures every patient can connect with care when it matters most.

Attune is an Equal Employment Opportunity Employer and all employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

We are committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact us.