Emergency Services Technician

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Company car
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Training & development
• Company parties
• Paid time off

Basic Functions:
·         Perform as a technician as work flow dictates.
·         Responds to all activities of emergency services work related to assigned program work and tasks assigned by Production Coordinator, ERT Project Manager and Mitigation Team Leader    
·         Participates in on-call rotation
 
Basic Requirements:
·         High School Diploma or equivalent 
·         Ability to multi-task and prioritize
·         General Labor Experience
·         Restoration Experience is a plus
·         Dependable transportation
·         Smart phone
·         Able to climb a ladder.
·         Able to lift at least 75 pounds.
·         Able to work in confined spaces.
·         Able to work around a variety of chemicals without any adverse reaction or sensitivity.
·         Follows established safety practices including the proper use of PPE when required.
·         Basic technology experience (IE. Computers & Smart phone apps)
·         Desire to take more responsibility over time. 
 
Evaluated On:
·         All work will be performed according to company policies and up to Paul Davis standards 
·         All work will be performed in accordance with safety regulations to this work
·         Customers will be treated in a courteous and professional manner.  All communication with customers will be informative and courteous 
·         Employees will ALWAYS wear a company uniform in good repair when representing this company  
·         Employees will behave in a professional and mature manner when representing this company (NO profanity, NO horseplay, etc.) 
·         Company equipment and vehicles will be kept neat, clean and smoke free in working order at all times
 
Overall Duties Include:
·         Responds to emergency losses. 
·         Performs Emergency Water Extraction and Drying Services.
·         Assists in Emergency Fire/Smoke Services (including deodorization, pack-outs, board- ups and securing structure).
·         Assists in Mold Remediation (including demolition and cleaning).
·         Performs any and all directives from the Lead Mitigation Technician / ERT Project Manager.
·         Performs any necessary documentation, including but not limited to photos, notes, scope sheets and MICA. 
·         Performs on-call rotation as needed.
·         Trained to perform services and supervise tasks in absence of lead technicians.
·         Performs basic truck, equipment and building maintenance.
·         Ability to follow direction 
·         Transfer and act on direction from Production Coordinator into physical production 
·         Work side-by-side with other Mitigation Technicians to deliver a quality service on time 
·         Communication with property managers/owners 
·         Collection of field related documentation for emergency services 
·         Manage good use of company supplies and minimize waste
·         Maintain company equipment to ensure longevity

High Detail Job Accountabilities:

·         Document work completed through photos, job update notes and daily logs. 
·         Drive company vehicle in safest and most respectful manner possible 
·         Alert Production Coordinator of any vehicle disturbances (Oil changes, check engine light, etc.) 
·         Maintain cleanliness of each vehicle used that day be the standards set by Paul Davis 
·         Relay homeowner or property manager questions to Mitigation Project Managers and Production Coordinator to follow up with 
·         Disassemble and safely store all hardware from demolition in designated plastic bags for reconstruction team 
·         Disassemble and safely store all pieces of demolition that are deemed as “salvageable” 

• Complete special assignments as requested by Supervisor
• Participates in emergency services when an “All hands on deck” scenario arises.
• Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole. 
• Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.

Hours:
·         A typical shift for this position is 7:30am – 5pm, Monday – Friday.  
·         However, the Mitigation Technician must be able to contribute to the on-call rotation for weekdays and weekends.

Reward:
·         Compensation is evaluated on a yearly basis effective from the start date of employment of each calendar year. 
·         Promotions and advancement within the position bring progressively greater challenge, learning, responsibility, and compensation.  

 
IICRC Certifications for the Mitigation Technician:  
•      The Mitigation Technician will have the opportunity to obtain the following certifications: 
o   Water Restoration Technician 
o   Fire and Smoke Technician 
•      Other Certifications will be made available as the Mitigation Technician takes on more responsibility.