Internal Quality Analyst, Mid

Company Overview

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

At Acentra Health, we embrace emerging technologies, including artificial intelligence and advanced analytics that can be utilized to improve processes, enhance decision-making, and drive better health outcomes. We value professionals who are curious about new technologies and motivated to use innovative tools to increase efficiency, quality, and impact in their roles.

Job Summary and Responsibilities

Acentra Health is looking for a Internal Quality Specialist, Mid to join our growing team.

Job Summary:

• The Internal Quality Specialist, Mid supports project teams in achieving their objectives and ensures effective project execution. Offering valuable guidance and expertise, the specialist helps team members adhere to the project plan for successful outcomes.

Responsibilities:

• Oversee individual project plans.
• Provide guidance and expertise to your colleagues.
• Create reports and project plans using Microsoft Office 365 apps and automation tools where possible.
• Establish timelines and drive projects.
• Maintain and offer improvement strategies, efficiencies, and automation options.
• Prepare and supply automated project status updates/summaries to management/leadership using Power Automate and Power Apps.
• Facilitate and take part in continuous quality improvement (CQI) activities related to each assigned project.
• Assist and monitor Root Cause Analysis (RCAs) when barriers are noted and identify automated solutions when possible.
• Offer mitigation plans and solutions when potential threats/risks are identified.
• Adjust project plans as appropriate and offer automated solutions, using various Microsoft Applications.
• Identify and suggest opportunities for automation based on knowledge of quality improvement models and methods (e.g., rapid cycle improvement, quality measurement and reporting, plan-do-study-act, DMAIC).
• Interact effectively with internal and external customers in a professional and courteous manner under hectic and changing conditions.
• Organize, synthesize, and analyze substantial amounts of information and data and create project plans from the data.

• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

The list of accountabilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time.

Qualifications

Required Qualifications

• Bachelor's degree required.
• Lean/Six Sigma Certification required.
• 3-5 years of Quality/Process Improvement experience, emphasizing project management in a healthcare setting.
• Microsoft 365 Certification preferred.

Preferred Qualifications

• Proficiency in Microsoft software applications (Word, Excel, PowerPoint, Access).
• Strong verbal and written communication skills.
• Ability to collaborate effectively with diverse audiences, including physicians, nurses, allied health professionals, administrators, and non-technical staff.
• Exceptional skills in communication, organization, facilitation, and teamwork.
• Strong critical thinking and problem-solving abilities.
• Knowledge of quality improvement models and methods (e.g., rapid cycle improvement, quality measurement and reporting, plan-do-study-act, DMAIC) to identify and suggest opportunities for automation.
• Ability to interact with internal and external customers professionally and courteously, even under hectic and changing conditions.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

We are committed to providing a secure and positive hiring experience. Depending on the role, interviews may be conducted virtually, in person, or through a combination of both. As part of our recruitment process, candidates may be asked to participate in identity verification measures to help ensure the integrity of the hiring process.

~ The Acentra Health Talent Acquisition Team

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EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Experience in Lieu of Degree

For non-clinical roles, or when not required by the contract specifically, the Company acknowledges that practical, hands-on experience can provide skills and competencies equivalent to formal education. As such, in cases where a Bachelor's degree may be required, the Company will accept a minimum of six (6) years of directly relevant professional experience in lieu of a degree. In instances where the candidate has an Associate's degree, the Company will accept a minimum of three (3) years of directly relevant professional experience in lieu of the Bachelor's degree.

Compensation

The pay for this position is listed below.

"Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."

Pay Range

USD $62,400.00 - USD $78,000.00 /Yr.