Portage Avenue Host
Hacienda Mexican Restaurants
Job Description
Job Description
Do you like to SMILE! Do you want to get paid to talk to people and make them HAPPY! Then you should apply for the HOST position. Your focus will be to greet the Guests and accommodate their needs. You will be part of a team with a common goal, BE GUEST OBSESSED! And don’t forget to have FUN!
JOB DESCRIPTION:
• HAVE FUN!
• SMILE!
• Be a Team player!
• Make our Guests say “WOW…That was a fun, wacky, unexpected, unforgettable, experience!
• Provide a table in the Dining Room or Cantina
• Answer the phone
• Serve our Guests (and the Servers serving Guests) quickly and efficiently.
• “Read” the guest and deliver the experience they want on this visit
• Suggestive Sell Specials and Extras
• Sidework & Cleaning duties
• Maintain a Clean and Well-Stocked Area
ESSENTIAL JOB DUTIES:
- Regular and reliable attendance
- Must be able to be on your feet for extended periods of time.
- Must be able to lift up to 25 pounds.
- Greet and welcome guests as they arrive.
- Offer a Guest Obsessed farewell as they depart.
- Able to operate the POS system.
- Escort guests to their table, give them menus, and answer any questions.
- Answer incoming calls and address guest inquiries.
- Able to take orders, enter the POS, accurately bag the orders, and handle an efficient guest transaction.
- Give guests accurate wait time estimates.
- Clean and maintain sparkling clean restrooms and lobbies.
- Optimize seating at different tables to ensure even workload for servers/staff.
ADDITIONAL INFORMATION:
Do All of above Tasks in a "Guest Obsessed" Manner!
Take Time to Provide the "Little Extras"
Treat Our Regulars Special
Let Our Guest Know That Special Requests Are "No Problem"
ANYTHING YOU CAN DO TO MAKE OUR GUEST FEEL AT HOME AT HACIENDA
Hacienda offers a financial wellness benefit that allows you to work TODAY and get paid TOMORROW! You can take advantage of this and many other benefits as one of our AMIGOS!
** Hacienda is committed to being an equal opportunity employer and abides by the anti-discrimination laws enforced by the EEOC.
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