Director, Provider IVR & Self-Service Automation
Humana
Humana is seeking a Director of Product Management for Provider IVR and Conversational Automation to lead strategy, modernization, and self-service initiatives across provider support channels. You will drive efficiency, improve authentication, and boost provider satisfaction while shaping future automation capabilities. You will manage a team, partner with Operations, IT, and vendors, and report to the AVP, Product Management. Travel may be required occasionally as part of the role. #J-18808-Ljbffr
Vacancy posted 4 days ago
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