Team Member

Job Description

Job Description

WHO YOU ARE:

A Sky Zone Team Member is a hands-on role built for high-potential individuals ready to step into action. You’ll rotate through key operational areas – Sales & Service, Parties & Events, Food & Beverage/Facilities and Court Monitoring – gaining real experience, leadership skills, and work as a team player. No need to have tons of experience, just dependable, driven, and ready to learn. You’re the kind of person who shows up, jumps in, and makes memories! Our team is what sets us apart!

HOW YOU BRING OUR MISSION TO LIFE:

Each team member will serve from the floor and set the tone for the customer experience by jumping in and helping the park run at its best. You’ll grow your skills and make a real impact by delivering excellence in these key areas:

Guest Experience & Sales

• Drive membership and sales by engaging guests, identifying opportunities, and promoting park offerings.
• Create memorable guest interactions by modeling customer service excellence and welcoming Team Members in customer engagement.

Safety & Compliance

• Enforce all safety policies.
• Participate in opening, closing, and shift procedures consistently and with accuracy.
• Maintain cleanliness and operational readiness of the park throughout your shift.

WHAT YOU BRING TO THE TEAM:

Success in this role starts with the right mindset, the drive to serve others , and a solid foundation. Here’s what that looks like:

• You must be at least 16 years of age or older.
• Basic proficiency with technology, including point-of-sale (POS) systems and comfortable learning new platforms as needed.
• Availability to work evenings, weekends, and holidays
• Reliable, self-motivated, organized, and eager to grow into higher levels of responsibility.
• Strong communication skills with the ability to motivate and positively influence others.
• Curiosity about how daily operations connect to the bigger picture, including shift flow, guest experience, safety, and team performance.
• Ability to move throughout all areas of the park, interact with guests and team members in a high-energy, often loud environment, and lift and carry a minimum of 20 pounds as needed, with or without reasonable accommodation.

WHY THIS ROLE MATTERS:

Team Members are future leaders in training. You help create a positive park culture by showing up with energy, integrity, and care. You set the tone for the team, support park operations in real time, and step into customer care moments that help everyone succeed. This isn’t about having it all figured out – it’s about having the drive to grow, the awareness to improve, and the character to lead with trust. If you’re ready to make an impact, grow your skills, and work with heart, we’d love to have you on the team!

Pay: From $11.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person

Must be 18 to apply

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