Junior Private Banker | Chicago

Junior Private Banker | Chicago

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Junior Banker Lead SAFE Act is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Requires strong commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and external customers. Significant impact on the area through complex deliverables. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Provide excellent client service in partnership with the Private Banker.
• The role works closely with clients and Private Bankers in the relevant Banking Team to provide a high level of sales and product experience and support the banker in all aspects of reporting and regulatory requirements. Solid knowledge of bank products and regulatory requirements are critical.
• Work in partnership with the PB team including CSOs to address financial needs and expectations of the client.
• Exceed client expectations by thoroughly understanding problems and providing creative solutions.
• Maintain close contact with clients in conjunction with their assigned Private Bankers.
• Provide direct and indirect sales support to the PBs through joint calls and work closely with product specialists and transactions support personnel to implement client decisions as well as ensuring after-sales follow-up.
• Partner with PBs to develop comprehensive understanding of client needs and to assist the PBs in executing specific account strategies, proposing solutions and negotiating standard transactions.
• Ensure compliance with all legal and regulatory requirements in line with the policies of the Citi Private Bank.
• Provide innovative support in marketing strategies.
• Liaise with CAO On-Boarding and Client Services teams.
• Assist the Private Bankers in executing sales strategies for formulating strategies if required.
• Work with specialists and support team in conjunction with Private Banker to implement client decisions.
• Understand how to execute transactions across the broad array of Citi products.
• Work with client and PB and On-boarding team to facilitate a/c opening and liaise with client to ensure completion of mandatory documentation.
• Capture and maintain client information, call reports and Banker pipeline reporting.
• Participate in client meetings and account reviews to understand the clients' requirements if needed.
• Control and complete with your Banker all KYC / IOS reviews and clear document deficiencies.
• Work with CSO in all daily cash management duties to escalate to clients and Private Banker.
• Maintain learning program through internal courses and external certifications.
• Identify ways to streamline internal processes to make them more efficient.
• Monitor and adapt to changes in business processes and policies.
• All clients' complaints should be responded within 24 hours of receiving the complaint.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience
• Extensive and proven experience in Private Banking having covered the UHNW market / Extensive experience in working with and/or leading client teams and transactions / Demonstrated track record in relationship selling
• Pro-active, initiative and driven / Excellent communication skills, written and verbal / Excellent relationship building skills with clients and across hierarchical levels

Education:

• Bachelor's/University degree, Master's degree preferred