Senior Account Manager

Job Description

The ideal candidate will be customer-oriented with a drive to achieve goals and maintain a great customer experience. You will be able to suggest forward-thinking ideas to promote our brand and work closely with clients to understand their needs. This individual will have excellent communication abilities and negotiation skills. \n

\n Responsibilities
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• Work with key accounts to provide product solutions, develop new business, and to ensure satisfaction
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• Serve as primary day-to-day liaison with assigned clients and maintain positive ongoing relationships
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• Manage multiple projects simultaneously while interfacing with different internal and external contact
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• Prepare proposals and contracts
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• Conduct market research to identify sales opportunities
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• Internal collaboration

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• Bachelor's degree or equivalent experience
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• 8+ years' of proven success in client management and client retention
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• Familiarity with sales performance metrics
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• Strong negotiation, presentation and communication skills
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• Exceptional organizational, time management and multi-tasking abilities
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• Familiarity with elevator or related service industry preferred
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• Strong writing skills
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• Ability to close sales
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