Intake Specialist

About the Role Our Enteral Department is seeking a Temporary Intake Specialist to support a high volume of incoming orders and ensure timely, accurate processing. This role plays an important part in maintaining smooth operations and delivering exceptional service to patients during a period of increased workload. The ideal candidate is organized, detail-oriented, and committed to providing a positive patient experience while managing multiple priorities in a fast-paced healthcare environment. Responsibilities Communicate with patients to understand and confirm their enteral supply needs. Answer inbound phone calls and provide responsive, patient-focused support. Contact patients to coordinate and process supply reorders. Assist with order intake, documentation, and workflow management to ensure timely processing. Maintain accurate patient and order records. Follow department procedures to support compliance, quality, and service standards. Collaborate with team members to ensure efficient order processing and customer satisfaction. Qualifications Strong verbal communication skills and a patient-centered approach. Ability to manage a high volume of calls and tasks with accuracy and professionalism. Comfortable working in a fast-paced environment and handling multiple priorities. Experience in healthcare, customer service, call center, or order processing environments preferred. Reliable, dependable, and able to work effectively both independently and as part of a team. What We Offer Opportunity to gain experience in a healthcare setting. Supportive and collaborative team environment. Consistent weekday schedule with some flexibility. Meaningful work helping ensure patients receive the supplies they need. Job Type & Location This is a Contract to Hire position based out of New Berlin, WI. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New Berlin,WI. Application Deadline This position is anticipated to close on Aug 31, 2026. Equal Opportunity and Diversity Statement The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI) Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. #J-18808-Ljbffr TEKsystems