Administrative Support Assistant

Job DescriptionJob Description

Tystar is a manufacturer of semiconductor materials processing equipment, serving global industries such as integrated circuits, MEMS, power semiconductor devices, opto-electronic devices, solar cells, fiber optic devices, and semiconductor materials. We are looking for an energetic, entry-level Administrative Support Assistant to join our team. This is a perfect role for a recent 2-year college graduate who is hard-working, detail-oriented, and willing to learn.

Job Description

The Administrative Support Assistant will primarily be supporting the sales and engineering departments. You will be responsible for providing a vital "human bridge" between our customers and our team. This position focuses on ensuring that no customer inquiry goes unanswered while maintaining a pleasant and professional demeanor with our customers. It is a full-time, in-office position.

Responsibilities and Duties

Serve as an interface between customers and our sales and engineering teams

Facilitate and schedule video conferences and consultations between customers and engineers

Provide administrative support for management

Respond to customer emails and phone calls in an accurate and timely manner

Perform data entry for a variety of projects

Maintain and update our customer database and service support log

Be the "face of the office" by warmly receiving visitors to our building

Perform other administrative duties as needed

Qualifications and Skills

GED or 2-year associate degree

A naturally pleasant, helpful personality with the persistence to follow up on tasks until they are finished

Ability to manage multiple tasks, prioritize work, and maintain accuracy under deadlines

Excellent communication skills, both verbal and written

Strong interpersonal skills

Proficient with Microsoft Windows and Microsoft Office (Word, Excel, Outlook, etc.)

Must pass a background check

Occasional overtime may be required

Must be authorized to work in the U.S.

Benefits

Tystar provides employees with medical, dental, and life insurance, as well as vacation benefits (3 weeks of PTO per year). xhqgsiq Full-time employees are eligible for benefits after completion of a 90-day trial period.

Job Type: Full-time

Compensation: $22-24/hour DOE