Patient Care Coordinator

Patient Care Coordinator

This position is responsible for providing personalized coordination, clarification and communication of all administrative aspects of care including patient needs assessments, insurance and authorization verification, registration, maintaining and handling of documentation, and scheduling of appointments. This position partners with the clinical care team to ensure a seamless experience for the patient and their family across the entire continuum of their treatment. This position assists with providing resources to help the patient maintain optimal care. This position performs follow-up tasks identified during the patient needs assessment for management of patients across the healthcare continuum or when the patient is in the continuum and needs additional resource support.

Core functions include performing patient intake process, acting as a resource for insurance coverage, providing administrative support, scheduling physician appointments, optimizing patient experience, managing the medical record, and working independently under general supervision.

Minimum qualifications include a high school diploma/GED or equivalent working knowledge, three or more years working in a hospital or medical office, knowledge of medical terminology, and excellent communication, human relations, attention to detail, and organizational skills.

Preferred qualifications include additional related education and/or experience.

Estimated pay range: $20.01 - $30.01/hour. Banner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained.