IT Business Analyst I

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Overview

Under limited direction, work with business process owners and key stakeholders to identify business process improvement opportunities, elicit business requirements, analyze and evaluate solutions options, and deliver business value through new system and process capabilities.

Responsibilities

• Configures, develops and implements functionality from 3rd party applications used company-wide to ensure industry best practices are used to compliment Paychex Standards while meeting all defined requirements and business needs.
• Applies a moderate level of ingenuity and creativity in identifying and defining business needs for major technology research and business initiatives.
• Guides the successful completion of major programs or projects. Generally acts as a project lead to ensure that project milestones, timelines and overall success criteria are achieved.
• Understands the business objectives, focus, and strategy in order to better align projects, resources, and initiatives within the Corporate Program.
• Defines alternative technical solutions and explores the adaptation of policies, procedures, standards, techniques, materials, and equipment to meet specific internal customer needs and provide the best practice technology solution.
• Ensures nominated approaches fulfill business objectives, resolves problem statements and supports architecture strategies for all teams involved and facilitates an efficient project process.
• Works with business units to identify appropriate vendor solutions for initiatives. Reviews vendor statements of work and contracts to ensure they meet proposes objectives.
• Works with Business Units to define and document user stories/success criteria to support the business need.
• Coordinates activities of professional services resources to ensure compliance with timelines and budgets.
• Develops and nurtures relationships with supported Business Unit line level managers to build trust and encourage the growth of mutual idea sharing.

Qualifications

• Bachelor's Degree in IT/Business
• 8 years of experience in Systems or relevant Business field experience or equivalent combination of education and experience.
• Product Ownership - Preferred
• Scrum Master background - Preferred
• PPM or Black Belt in Lean - Preferred
• Comfort in presenting in meetings to high level executives
• Problem Solving - Preferred
• Communication - Preferred
• Verbal Communication Skills - Preferred
• Interpersonal Communications - Preferred
• Business Process - Preferred
• Business Analysis - Preferred
• Business Requirements - Preferred
• Project Management - Preferred
• Functional Requirement - Preferred
• Systems Development Life Cycle - Preferred
• System Implementation - Preferred
• Technical Support - Preferred
• Experience with ADO or JIRA, Claude, MS Office Suite - Preferred

Compensation

In the spirit of pay transparency, we are excited to share that the compensation range for this position is typically $64,500.00 - $101,400.00 annually. This range includes BOTH base pay plus commissions but does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Live the Paychex Values

• Act with uncompromising integrity.
• Provide outstanding service and build trusted relationships.
• Drive innovation in our products and services and continually improve our processes.
• Work in partnership and support each other.
• Be personally accountable and deliver on commitments.
• Treat each other with respect and dignity.

What's in it for you?

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
• We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
• We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
• We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.