Medical Assistant/Relations Associate- Department 2024 West 23dr Street - Mount Sinai Doctors Medica

The Medical Assistant Relations Associate is responsible for effectively and efficiently providing patient procedures as ordered by the physician under the guidance of licensed medical staff (LPN, RN, NP or MD). In addition, provides clerical support necessary for efficient and effective functioning of the office. Responsibilities

1. Performs EKGs as ordered by the physician 2. Performs lab testing as ordered by the physician 3. Performs PFT as ordered by the physician 4. Admits patient to the exam room and takes vital signs, medical history, medication history and allergy history. Height and weight as indicated 5. Performs quality controls 6. Ensures that the patient referrals are completed and forwarded appropriately 7. Documents appropriately any treatment 8. Documents any telephone contact with the patient 9. Documents in the lab accession log and outside medical testing log as per established procedure 10. Adheres to universal precautions and OSHA Regulations 11. Maintains examination rooms and medical areas in a clean and orderly fashion 12. Registers and transacts patients promptly and accurately using current computer system 13. Updates pertinent patient information, including medical insurance coverage and eligibility 14. Ensures that all patients names appear on daily ledger sheets 15. Schedules patient appointments 16. Retrieves and files medical reports/lab results 17. Processes HMO referrals as requested by Physician, Practice Management, and patients 18. Communicates to Physician all patient emergencies 19. Answers telephones with name and Beth Israel Medical Group office location 20. Takes messages to ensure follow-up on all calls 21. Scans paperwork into the EMR in a timely fashion 22. Balances ledger sheets and accounts for all monies received 23. Has accountability for all aspects of the cash box and the contents within. Notifies Office Administrator or Reimbursement/Front Office Coordinator when change is needed 24. Provides information to other departments as requested 25. Provides assistance with uncovered shifts 26. Confirms appointments 27. Notifies Practice Manager or Office Manager of any problems in the office 28. Notifies Practice Manager or Office Manager when office supplies are needed 29. Calls insurance companies to verify coverage and eligibility 30. Forwards to specialty offices all information pertinent to scheduled appointments; i.e., labs, referrals, ex-rays, etc. Qualifications

Graduation from an accredited MA School BLS certification or Heart Saver from AHA Licensed/Credentialed as a Phlebotomist or EKG technician preferred CMA/RMA - National Certification Required Collective bargaining unit: SEIU 1199-MSBIMG

Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.