Quality Investigation Specialist - Complaints & Root Cause
Insight Global
Insight Global is seeking a Complaint Investigation Specialist to receive, investigate, document, and report product complaints in a timely, compliant manner. The role includes initial root cause analysis, testing on returned products, and maintaining traceability within the quality system. The position requires an AA or equivalent, 1+ year of related experience, and strong technical writing skills. It is an onsite role with opportunities to identify process improvements across Manufacturing, #J-18808-Ljbffr Insight Global
- ...The Complaint Investigation Specialist is responsible for receiving, investigating, documenting, and reporting... ...manner. This role performs initial root cause analysis and testing on returned... ...improvements; and ensuring compliance with quality system requirements and corporate...ComplaintsWork experience placement
- ...assigned products to support medical device quality, compliance, and safety throughout... ...audits, NCEs, CAPAs, SSEs, QPLs, complaint investigation, and post-market surveillance. Product... .... Test method validation, root cause failure analysis, statistical methods...Complaints
$28.5 per hour
...Westaff is looking for a Quality Technician in the Marlborough, MA... ...teams to determine potential root causes. If you're organized, curious,... ...and evaluate returned product complaints. Perform initial testing and root cause investigations. Enter complaint information into...ComplaintsWeekly payImmediate startMonday to FridayShift work$90k - $130k
...yield, throughput, and first-pass quality on legacy programsSupport new... ...and customer requirementsSupport root cause and corrective action (RCCA) investigations for process-related nonconformancesParticipate... ...is (a) in response to a formal complaint or charge, (b) in furtherance of...ComplaintsFull timeFor contractorsWeekend work- ECI in Marlborough, MA is seeking a specialist to investigate, document, and close out customer complaints regarding medical device performance. The role ensures adherence... ...teams to address non-conformities and drive quality improvements. This position offers exposure to...Complaints
- ...challenging opportunity for a Customer Quality Manager in our Semiconductor... ...candidate is also required to participate in root‑cause investigations and define corrective and... ...resolve customer quality and performance complaints. Respond to customer requests for tighter...Complaints
- ...challenging opportunity for a Customer Quality Manager in our Semiconductor... ...candidate is also required to participate in root cause investigations and define corrective and... ...resolve customer quality and performance complaints. Respond to customer requests for tighter...ComplaintsFull time
- As a Corporate Quality and Clinical Auditor, you will support company-wide clinical quality... ...Required ISO 14155:2020 - Clinical investigation of medical devices for human subjects -... ...management and failure investigation/root cause analysis skills Current ASQ certifications...
- ...The Post Market Surveillance Quality Engineer is responsible for... ...customers to gather accurate complaint information and supports... ...failure analysis, adverse event investigations, and regulatory reporting.... ...andadverse events todetermine root cause. Perform trend...Complaints
$110.86k - $156.36k
The Manager, Quality Engineering Product Surveillance is a key leadership... ...a team focused on quality investigations, continuous improvement, and... ...of the electronic complaint management system, ensuring... ...Customer-facing teams to identify root causes and drive effective...ComplaintsFull timeWorldwideFlexible hours$37 - $42 per hour
...development, review, and negotiation of client-specific quality agreements, ensuring regulatory commitments are met. Oversee... ...metric reports for executive review. Participate in investigations of customer complaints and manage communications until resolution is achieved....ComplaintsFull timeLocal areaRemote work- ...environment? Hologic is seeking a Senior Supplier Quality Engineer to support our Global Supplier... ...use of SPC, statistical sampling, root cause analysis, and CAPA to prevent repeat... ...other teams to address supplier‑related complaints and issues.Capable of managing day‑to‑day...ComplaintsWork at office
$35 - $40 per hour
...Schedule: M-F 8a-5p Job Summary The Contract Quality Control Inspector II reports to the Quality Inspector... ...materials to management and support root cause investigations. Assist with corrective actions, deviations, complaints, and First Article Inspection (FAI). Maintain...ComplaintsContract workWork at office- ...Framingham, MA seeks a Principal Associate I/II, Quality Assurance to support GMP compliance for... ...to ensure continuous supply of investigational and commercial products. The candidate will oversee batch release, product complaints, CAPA, change control, deviations, and QA...Complaints
$102.4k - $153.55k
...within Life Cycle Engineering, including root cause investigations and in-depth analysis of product... ...stringent medical device regulations and quality standards. This role requires... ...activities. Analyze and address customer complaints and field issues through risk assessments...ComplaintsFull timeWork at office- ...Spencer Gregory HaleSenior Supplier Quality Engineer - External Operations... ...requirements, including audit scheduling investigation, and evaluation of audit... ...on supplier-related or supplier-caused quality issues.Investigates complaints and manages NCEPs at OEM suppliers...ComplaintsHourly payRemote workShift work
$87.1k - $130.6k
...managing and improving supplier quality for metal components used in... ...performance improvements, investigate and resolve quality issues,... ...and improvement. Lead root cause analysis of supplier-related... ...understanding of QMS systems, complaint handling, and regulatory framework...ComplaintsFull timeFor contractorsWork experience placementWork at office$99.5k - $128.5k
...future. Summary of job description: The Senior Associate, Plant Quality Assurance (PQA) reports to the Manager, Plant Quality... ...cGMP, GDP, and quality system requirements. Participate in root cause investigations and support development and implementation of corrective and...Local areaFlexible hoursAfternoon shift- Quality Control Inspector II (CONTRACT - Until 5/21/27)Location: Shrewsbury, MAPay Rate: $30... ...Lead any non-conforming material and support Root Cause Investigations to closure.Supporting Corrective Action, Deviations and Complaints.Good organization skills and Microsoft...ComplaintsContract workWork at office
- ...effectively to a changing environment. Address and administer associate complaints and grievances. Recognizes and celebrates associates driving... ...the direction set leadership. Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the...ComplaintsBi-weekly payMinimum wageFull timeLocal areaImmediate startHome officeFlexible hoursNight shiftWeekend workAfternoon shift
$110k - $120k
...escalated guest service issues while actively addressing underlying root cause(s). Conducts ongoing management of people resources to... ...database is properly maintained for each hotel and that all complaints are addressed in an effective and timely manner....ComplaintsMinimum wageTemporary workLocal areaFlexible hoursNight shift$110.1k - $198.2k
...will you make an impact?The Quality Engineer supports the design... ...to design and process. Leads investigation of problems and develops dispositions... ...of Pivot tables / charts.Root Cause Analysis / Investigation (connected to CAPA and Complaints).Ability to influence cross-...ComplaintsFull timeFor subcontractorWork at officeLocal areaWorldwide$85k - $115k
We are seeking an experienced Quality Engineer II to support quality excellence across new product... ...and business needs. Participate in customer complaint investigations, partnering with stakeholders to identify root causes and implement sustainable corrective actions....ComplaintsFull timeWorldwideFlexible hours$134k - $173.5k
...The Principal Associate I/II, Quality Assurance reports to the... ...ensure continuous supply of investigational medicinal products and/or commercial... .... Manage Product Complaints for Commercial Product Responsible... ...support of thorough root cause analysis investigations related...ComplaintsContract workLocal areaFlexible hours- ...Summary: The Post Market Surveillance Quality Engineer is responsible for... ...standards. This role leads or facilitates complaint investigations, failure analysis, adverse event evaluations... ..., and adverse events to determine root cause. Perform trend analysis using...ComplaintsTemporary work
- Qnity is hiring a Customer Quality Manager at the Marlborough facility to provide superior service to strategic customers... ...compliance with critical requirements. Responsibilities include investigating customer complaints, preparing change notifications, and implementing...Complaints
- ...Quality Control Specialist – Competitive Salary + Benefits – Framingham, MA U.S. citizens and authorized to work in the U.S. (green card)... ...sponsor currently. Candidate must be able to pass a background investigation. Must have 1+ years experience with Environmental...Contract work
$20.37 per hour
...otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent...ComplaintsPart timeFor contractorsShift work- About The Role This role will be responsible for investigating, documenting and closing out customer complaints regarding medical device performance, ensuring compliance with FDA 21 CFR 820, ISO 13485, and MDR regulations. The ideal candidate will bring... About ECI ECI...Complaints
- IPG Photonics is seeking a Post Market Surveillance Quality Engineer to monitor the performance, safety, and quality of IPG Medical devices after launch. You will lead investigations, analyze complaints, and support regulatory reporting across global markets. You will...Complaints
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