Parts Advisor

Parts AdvisorTrailer World-484 South Royalton VT - South Royalton, VT 05068OverviewSalary Range $14.00 - $24.00 Hourly Level Experienced Position Type Full Time Job Shift Day Category SalesDescriptionThis is a job working for Big Tex Trailer WorldSUMMARYAssist in maintaining all aspects of the sales department of the Dealership including all parts and trailer sales.ESSENTIAL DUTIES AND RESPONSIBILITIESGreet and assist customers at the parts counter with a friendly and knowledgeable demeanor.Utilize expertise to identify customer needs and recommend suitable parts.Process parts transaction accurately and efficiently (utilize cash register and My Trailer Force (MTF)).Answer inbound calls, makes outbound and follow up sales calls.Prepare sales paperwork and invoices.Receive and inspect incoming parts shipments.Maintain organized inventory and update stock levels.Place orders for parts to replenish stock, ensuring timely delivery.Keep current with industry trends and updatesMonitor customer buying habits to adjust minimum and maximum stock levels.Conduct regular stock checks (cycle count) and collaborate with the team to prevent shortages.Address customer inquiries promptly and provide detailed information about parts.Offer exceptional customer service to enhance overall satisfaction.Assist customers in locating and ordering special or hard-to-find parts.Work closely with service department to identify and order parts required for service jobs.Coordinate efficiently to meet service job timelines.Assist in service scheduling.Assist in maintaining the general appearance and organization of the offices and facility.QualificationsQUALIFICATIONSHigh School Diploma or equivalent (GED)May substitute three (3) years of commissioned sales experienceValid Drivers License3-5 years commissioned sales experience preferredMust be able to work Monday – Saturday and overtime as needed