Portfolio Manager

Portfolio Manager

The Portfolio Manager leads a high-performing team of Program and Project Managers to ensure the successful delivery of complex, high-impact client programs that drive strategic business outcomes at scale. This role provides portfolio-level oversight across multiple concurrent delivery engagements, ensuring consistent governance, operational excellence, stakeholder alignment, and financial accountability across the entire book of business. Beyond portfolio leadership, this role serves as a force multiplier elevating the capabilities of Strategic Program Managers through active mentorship, coaching, and the cultivation of a delivery culture rooted in collaboration, accountability, and continuous improvement. The ideal candidate brings deep experience leading leaders, managing large and diverse program portfolios in a client-facing environment.

Strategic Alignment & Portfolio Governance

• Owns end-to-end portfolio oversight, ensuring the intake, tracking, and execution of projects align with organizational priorities and measurable business outcomes.
• Works closely with Clients to prioritize projects based on business value, resource constraints, and risk considerations maintaining clarity and momentum across a dynamic work environment.
• Establishes and maintains project governance processes and standards that ensure consistency, transparency, and accountability across the portfolio.
• Manages resource allocation across the portfolio, ensuring alignment to strategic priorities and operational needs.

Stakeholder Engagement & Delivery Management

• Builds trusted partnerships with Client stakeholders, partners, project managers, engineers, and field teams to monitor portfolio health and maintain alignment with organizational goals.
• Facilitates recurring portfolio status meetings and cross-functional working sessions to drive decision-making and sustain program momentum.
• Maintains clear, consistent communication on team workload, performance metrics, and program and/or project progress translating complex information for audiences from field level to the Client.
• Leverages strong interpersonal skills and emotional intelligence to influence outcomes, resolve friction, and champion collaboration across diverse stakeholder groups.

Project Planning & Execution

• Oversees program managers developing and implementing project plans with disciplined attention to scope, schedules, resource requirements, and deadlines operating effectively under tight time constraints.
• Applies structured problem-solving practices to maintain portfolio momentum and remove delivery obstacles.
• Proactively identifies and mitigates portfolio-level risks, issues, and critical dependencies before they impact delivery and leads escalation management and resolution planning across the portfolio.
• Own portfolio-level financial performance including revenue forecasting, gross profit performance, utilization, backlog management, and margin improvement initiatives.

Communication

• Establish strong operating rhythms with project managers and delivery leaders through portfolio reviews, risk reviews, financial reviews, and delivery health checks.
• Ensure a high-quality client experience through proactive communication, accountability, and consultative engagement.
• Establishes standardized mechanisms for workload tracking, risk monitoring, and performance reporting to provide real-time visibility into portfolio status.

Monitoring, Reporting & Continuous Improvement

• Creates and delivers reporting and dashboards that synthesize portfolio health, team performance, and strategic insights for leadership and key stakeholders.
• Anticipates operational needs and develops practical, business-aligned solutions that improve execution quality and stakeholder satisfaction.
• Drives continuous process improvement efforts to maximize team efficiency, enhance project management practices, and increase value delivery across the portfolio.

Qualifications

• Bachelor's degree in business management, engineering or related field; Advanced degree or MBA preferred.
• PMP or PgMP, Agile, SAFe, or ITIL certifications a plus.
• 10+ years in program/project management, with 5+ years leading large, complex, cross-functional IT or infrastructure programs in a Professional Services and/or Managed Services environment
• The ideal candidate will possess strong leadership skills, strategic thinking abilities, and a proven track record of successfully managing complex project portfolios. They will lead multi-disciplinary teams to ensure effective project execution and portfolio management.
• Strong experience in budgeting, forecasting, and financial reporting for multimillion-dollar programs.
• Excellent written and verbal communications skills including the ability to communicate complex ideas and information to different audiences and levels.
• Knowledge of IT infrastructure, governance, risk management, and program planning tools (e.g., MS Project, Smartsheet, Power BI).
• Exceptional interpersonal, communication, and conflict-resolution skills, with a high degree of emotional intelligence.

Publishing Pay Range: $91.00 $94.00 Hourly This is a fully remote role and can be performed from any approved location within the United States.

About GDH: At GDH, we believe in the power of people and the importance of caring. Our culture statement, "We care about people," isn't just a tagline it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are: GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more! For more detailed information on benefits, please go to GDH's website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.