Customer Experience Advocate

Job Summary: Responsible for ringing out each customer’s purchases while ensuring total customer satisfaction.Job Duties:Accurately scan and ring out all customer purchases using POS register including cash, check and charge transactionsAccurately provide change to customersFollow proper procedure for closing out of register at end of shiftRequest additional help as needed to maintain appropriate customer service levelsOffer assistance to customers with large purchases as needed (carry purchases out to their cars)Replenish inventory from in-store stock and in coming ordersPerform general housekeeping duties necessary to maintain a professional and clean check out areaAssist in the maintenance of general store cleanliness including restrooms, break rooms, backrooms, and entry ways- responsible for daily store standardsReplenish register supplies as neededAnswer the phone using appropriate greeting and maintaining customer service levels as neededAssist in the inventory management, price marking and merchandising of the check out area and surrounding departments as neededReact to potential shoplifters following company policyAssist in the implementation of Kinney Standard of Presentation (Merchandising)Assist in the ordering of replacement product from the appropriate supplierAssist in identifying and returning outdated or over stocked merchandise to the proper sourceAccurately package and prepare items for home/business deliveryResponsible for completing all mandatory and regulatory training programsPerform other duties as assignedJob Skills Required:Basic Math skills necessary to make accurate changeBasic register keyboarding and calculator skills/ability to utilize basic retail technologyStrong communication skillsRequires the ability to stand throughout the majority of the shiftLimited lifting up to 40 lbsAbility to follow instructions and complete tasks in a timely mannerExperience:Preferred: 0-2 years previous experience in related position #J-18808-Ljbffr Priority Dispatch Corp.