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Designated General Manager

IHOP

Hollywood, FL

As our Designated General Manager , you will be the driving force behind our daily operations, cultivating a high-energy environment where exceptional guest experiences and seamless teamwork thrive. You will lead with passion, championing both front-of-house hospitality and back-of-house operational excellence to maximize profitability and elevate our brand.

Key Leadership Responsibilities
  • Team Building and Coaching: Recruit, hire, and mentor a passionate hospitality team, fostering a service culture and developing a high-performance team.
  • Financial Management: Oversee the financial performance of the business unit through effective scheduling, inventory control, and cost control measures. Driving and supporting sales initiatives and profitability.
  • Guest Hospitality: Actively engaging with guests and handling guest reactions and expectations with tact and professionalism.
  • Quality Control: Inspire a culture of excellence in food preparation, strict food safety, and optimal sanitation standards.
  • Culture & Accountability: Foster a positive work culture while fair-mindedly upholding restaurant policies and performance standards.
Required Skills
  • Dynamic Leadership: Proven ability to lead, inspire a team, and keep cool under high-volume pressure.
  • Exceptional Communication: Stellar interpersonal skills rooted in empathy, customer service, and team engagement.
  • Operational Agility: Master-level organization and time management to navigate shifting floor priorities fluidly.
  • Experience: Proven track record in restaurant environments, with previous leadership or supervisory experience preferred.
  • Technical Skills: Comfortable managing administrative tasks using a variety of technical systems.
What we offer:
  • Daytime hours and 5-day work week
  • Competitive pay
  • Comprehensive benefit options including 401K with up to 4% employer match
  • Bonus eligibility - High performing manager are eligible to participate in a bonus program with 50% profit sharing without any upfront investment
  • Career Development opportunities
  • Paid Time Off - eligible for 2 weeks of PTO as of the first year of employment

EEO Employer
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Vacancy posted 3 days ago
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