Community Impact Program Manager

The Community Impact Program Manager serves as a primary member of the United Way of Southern Nevada's Programs team by ensuring that resources and community funds are disbursed to partner agencies to address the immediate needs of area residents.

They prepare and facilitate training and technical Assistance on local, state and federal programs and special-purpose community impact funds focused on community assistance.

This position is responsible for maintaining designated outside agency relationships, navigating complex grant administration and qualifying criteria, and ensuring accurate data entry and reporting. They will also demonstrate empathy and understanding in connecting community members in need with available resources.

KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION

An individual must be able to perform each essential duty listed below:

• Identify and build partnership opportunities and promote relationship-building with organizations, agencies, and key community stakeholders.
• Works with the finance team to provide regular reports to funders on financial performance of managed programs.
• Responsible for gathering, summarizing, and reporting on the impact performance results of each program/fund.
• Prepare and facilitate training on each program to ensure partner agencies follow proper protocols and maintain required documentation.
• Monitors program activities to ensure quality and accuracy of outcomes, documentation and data collection to demonstrate community impact.
• Coordinate evaluation and quality improvement activities, including those through collaboration with partners as appropriate.
• Collect and analyze customer feedback. Make recommendations for improvements.
• Performs other duties as requested.

JOB REQUIREMENTS

Minimum requirements include:

• Mission-Focused
• Strives to achieve shared goals
• Exhibits UWSN's core values in their daily work: Accountability, Collaboration, Integrity, Innovation and Diversity

• Collaborator
• Seeks and shares knowledge
• Takes a collaborative approach to address issues
• Focuses on shared goals

• Brand Steward
• Acts with integrity and strong ethics to foster trust at all levels (personal, market, societal)
• Internalizes the meaning and commitment of UWSN and consistently acts according to its value and purpose
• Is accountable and transparent with all stakeholders

Education, Skills, Experience and Training Requirements

• Any combination of education that includes an Associate's or Bachelor's degree in a related field and a minimum of two to four years of progressively responsible administrative experience. The right combination of education or relevant experience may be substituted in place of degree requirements.  
• Prior non-profit and grant support experience is preferred.
• Experience with grants administration and compliance.
• Ability to prioritize workload and meet project deadlines.
• Ability to function effectively and efficiently in a fast-paced team environment.
• Ability to accurately extract data from reports or forms, posting information as required.
• Excellent oral and written communication skills, including composition, grammar, and proofreading.
• Ability to provide customer service and guidance to people with a wide range of cultural backgrounds, age ranges, emotions, training, and experience.
• Valid Nevada Driver's License, proof of auto insurance coverage, and car registration required.
• Commitment to the excellence of the mission of UWSN.

Technical Knowledge and Equipment

• Proficient computer skills including ability to type a minimum of 45 WPM, and has a comfortable working knowledge of Microsoft Word, Excel, and PowerPoint. Familiar with artificial intelligence tools for the nonprofit sector, such as ChatGPT and Google Gemini. Knowledge of Program Management Software is helpful.
• Information management skills in Microsoft Excel, PowerPoint, and Word
• The incumbent in this position may operate any/all of the following equipment: telephone, cell phone, fax machine, computer, printer and related equipment, copy machine, audio-visual equipment, calculator.

WORK ENVIRONMENT

The incumbent may have minimal local travel (15% - 25%) via personal vehicle to community partner sites, community meetings, etc. The environment for this position when not traveling is in an office that is clean and comfortable. It may include some minor annoyances such as noise, odors, drafts, etc.

PHYSICAL ACTIVITY

In the course of performing this work, the incumbent will spend substantial time standing, sitting, speaking, and listening. This position requires regular lifting and/or movement of up to 10 pounds and occasionally lifting and/or movement of up to 25 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

UWSN's Commitment to Diversity, Equity and Inclusion –

We believe that every person in Southern Nevada must have equal access to solving community problems.

We welcome the unique perspectives and experiences that individuals bring to advancing our mission and progressing our fight for the success of every person in our community.

We take the broadest possible view of diversity understanding that everyone has different values, beliefs and lived experiences. We value the intersectionality, the interconnected fabric of experiences including but not limited to race, class, gender, nationality, sexual orientation, and disability, that develops each person's unique identity.

We commit to entering partnerships and programs that address the inequities keeping Nevadans from success.

We dedicate ourselves to using these principles for our business and our communities and invite others to join us in uniting for Nevada's success!

Diverse candidates are encouraged to apply