Inside Sales Representative

Inside Sales Representative

Company: Smiths Addressing Machine Services, Inc. (S.A.M.S. Inc.)

Location: Garner, NC (S.A.M.S. Inc. HQ)

Position Summary

We are seeking a talented, competitive, and results-driven Inside Sales Representative who thrives in a fast-paced sales cycle environment. In this role, you will play a pivotal part in achieving our ambitious revenue growth and customer acquisition targets across key industries like healthcare, education, and government.

The ideal candidate possesses a strong phone presence, enjoys active prospecting, and is energized by turning inbound leads and cold calls into long-term client relationships. You should feel confident making around 40 outbound contacts per day, partnering with channel vendors and driving deals from interest to closure.

Key Responsibilities

• Source new sales opportunities through proactive inbound lead follow-up, cold calls (~40 per day), and targeted email outreach.
• Consult with prospective clients to understand their unique security, access control, and identity management requirements.
• Perform clear, effective online product demos and system walk-throughs for prospective decision-makers.
• Research accounts, identify key stakeholders, and generate interest across assigned target territories.
• Route qualified high-value opportunities to field sales executives for deeper development and contract execution.
• Close sales directly to consistently meet or exceed quarterly revenue quotas.
• Team up with channel hardware and software partners to expand our pipeline.
• Maintain and continuously grow your database of prospective accounts within a structured CRM.

Qualifications & Required Skills

• Proven experience in inside sales with a track record of meeting or exceeding quotas.
• Strong phone presence with comfortable experience high-volume cold dialing.
• Proficient with CRM software (Salesforce.com or equivalent) and web presentation/productivity tools (e.g., Zoom, Teams, Office 365).
• Outstanding verbal, written, and active listening skills with the ability to explain technical products simply.
• Strong multi-tasking, time management, and task prioritization capabilities.
• BA/BS degree or equivalent practical experience.

Why Join S.A.M.S. Inc.

• Established Industry Reputation: Join a family-owned business with over 50 years of proven success and trusted partnerships across the region.
• High-Demand Sector: Work in the growing, essential field of physical security, access control, and campus safety.
• Growth & Support: Collaborate directly with leadership, channel partners, and dedicated technical teams.

S.A.M.S. is an Equal Opportunity Employer.