Staff Software Engineer | Developer Experience

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Technical 411 Pay Range: $157,000.00 - $243,400.00 Job Description At Western Governors University, we are scaling our engineering organization by investing deeply in internal platforms, developer tooling, and software delivery systems that accelerate how teams build, test, and deploy software. We’re seeking a Staff Software Engineer to lead the design and evolution of these systems and help define the future of developer experience across the organization. This is a senior technical leadership role focused on backend systems and internal platforms. You will architect and drive the development of core developer infrastructure—including CI/CD systems, internal APIs, service frameworks, automation tooling, and developer-facing platforms that improve productivity and reliability at scale. You will operate across teams and domains, influencing architecture, engineering standards, and platform strategy while remaining hands-on in designing and building critical systems. What You’ll Do Lead the architecture and development of internal developer platforms, tooling, and backend services Define technical strategy for developer experience (DevEx), including CI/CD, build systems, and deployment automation Design and implement scalable backend services and APIs using Java and Python Establish engineering standards and patterns for internal tooling, service development, and platform integrations Partner with DevOps and platform teams to evolve infrastructure automation and cloud-native delivery systems Drive improvements in observability, monitoring, logging, and system diagnostics across engineering platforms Build and enhance self-service tooling for service provisioning, environments, and deployments Collaborate with engineering leadership to identify systemic bottlenecks in software delivery and resolve them through platform solutions Lead cross-team initiatives that improve engineering velocity, reliability, and operational efficiency Mentor senior and mid-level engineers, providing architectural guidance and technical leadership Influence long-term platform roadmap and contribute to organizational engineering strategy Participate in design reviews, technical governance, and large-scale system planning Required Qualifications 8+ years of professional software engineering experience Deep expertise in backend development with Java and/or Python Proven experience building internal platforms, developer tooling, or large-scale infrastructure systems Strong background in distributed systems, microservices, and API design Experience designing and scaling CI/CD systems and software delivery pipelines Strong understanding of cloud platforms (AWS, Azure, or GCP) Experience with Docker and Kubernetes in production environments Experience building and operating high-reliability backend services Familiarity with frontend integration using Angular and TypeScript for internal tools Experience with relational and NoSQL databases Strong systems thinking and ability to operate across multiple technical domains Proven ability to influence without authority across engineering organizations Excellent communication skills and technical leadership capabilities Preferred Qualifications Experience in Staff or Principal-level roles in platform engineering or DevEx organizations Experience building developer portals, internal PaaS systems, or self-service infrastructure Strong experience with event-driven architectures and message queues Experience with API gateways, GraphQL, or service mesh technologies Deep knowledge of observability platforms and SRE practices Experience with infrastructure-as-code (Terraform or similar) Experience improving large-scale monorepos or multi-team engineering environments Background in release engineering or build system optimization Passion for improving developer productivity at organizational scale What Success Looks Like Engineering teams across the organization ship faster with reduced friction CI/CD and release systems are reliable, scalable, and largely self-service Developer experience improvements measurably increase engineering productivity Internal platforms reduce operational burden and eliminate repetitive engineering work Observability and system insight are standardized across services Strong alignment between platform engineering and product engineering teams Architectural consistency and engineering standards improve across the organization Staff engineer leadership raises the technical bar across multiple teams Why Join Us? Opportunity to define and scale internal developer platforms at enterprise level High-impact role shaping how hundreds of engineers build and ship software Modern cloud-native architecture with strong investment in platform engineering Collaborative, engineering-led culture with autonomy and technical ownership Competitive compensation and comprehensive benefits Flexible work environment Significant influence over technical direction and engineering strategy Mission-driven organization expanding access to education through technology Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at View email address on click.appcast.io. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law. In 1997, a coalition of 19 U.S. governors founded Western Governors University with a singular vision: to make higher education more accessible by offering full degree programs online. Starting small, we quickly expanded. Today, we’re one of the largest accredited online universities in the U.S. Click on the links below to learn more: Enrollment Counselor Evaluator Field Experience Roles (Part-time & Intermittent) Program Mentor Service Desk Technician Mexico Team