Customer Service Representative - State Farm Agent Team Member

Benefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my first agency in 2009 and expanded to a second location in 2023. Today, I lead a close-knit team of five across our offices and am proud of the strong, supportive environment we’ve built together. Staying connected to the communities we serve is important to us, and our agency is involved in supporting local organizations and initiatives throughout the area. Our agency offers health benefits, a 401(k), paid time off, paid holidays, licensing costs paid up front, and a strong commitment to work-life balance. We want our team members to feel supported while having opportunities to learn, develop, and build long-term careers with us. Trust is incredibly important in our office. Our team gets along very well, supports one another, and knows how to work together as things evolve. I’m looking for someone who is trustworthy, positive, and eager to learn and grow with the team. The right person is also adaptable and able to stay positive and move forward when changes come our way. If you’re looking for an established, growing agency with a great team atmosphere and people who genuinely enjoy working together, we’d love to meet you. ROLE DESCRIPTION: As a Customer Service Representative with Rayna Toyama - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Answer customer inquiries and requests. Maintain accurate records of customer interactions. QUALIFICATIONS: Dedicated to customer service. Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. #J-18808-Ljbffr