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Customer Success Manager

MRINetwork

Customer Success Manager

Our client is a leading marketing company in the Spa, Beauty and Wellness Industries. The company’s wide range of digital and retail products are designed to address the ever-evolving operational needs of spas and wellness centers to help grow their business. The company is the creator of an industry bi-annual event as well as the premiere gift card which is sold to almost 100,000 locations nationwide and accepted to over 10,000 partner locations.

The Customer Success Manager will be a highly motivated strategic thinker to support its sales positions for the newly launched subscription-based spa marketing program. You must possess strong attention to detail while delivering exceptional service to their business partners.

Main Responsibilities:

  • Assist sales team with the launch and onboarding of their new subscription-based program
  • Accomplish a comprehensive engagement and communications strategy that maintains high customer satisfaction
  • Be extremely comfortable with heavy phone work
  • Ability to prioritize tasks and thrive in a fast-paced environment.
Vacancy posted 1 day ago
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