Clinical Manager - BCBA

Clinical Manager

Progressive Option Support Services is a multi-specialty agency dedicated to providing a wide variety of therapeutic and behavioral services to youth and families experiencing developmental, emotional, and behavioral challenges. We strive to provide the best services with the highest regard to quality, safety, and satisfaction.

MINIMUM QUALIFICATIONS REQUIRED:

• Minimum of a Master's degree in psychology, child development, special education, applied behavior analysis, or a related field
• Must be BCBA-certified (based on state regulations)
• Communication skills
• Excellent organization skills
• Leadership and teamwork skills
• Commitment to upholding the company's mission and vision to the community

JOB DESCRIPTION

The Clinical Manager is required to have relevant supervision experience and meet all of POSS' program competencies. The Clinical Manager reports directly to the Clinical Director and develops, monitors, and oversees ABA treatment plans, and provides oversight and direction of assigned cases and behavior technicians. On a monthly basis, the Clinical Manager meets individually with each supervisor to provide supervision and consultation regarding shared cases, review client programs and data, discuss staff issues, review supervisor management of their clinical team, and to follow up on any case-related and/or funding source issues. Outstanding communication and leadership skills are necessary for this role.

POSITION DUTIES AND RESPONSIBILITIES

• Trains new ABA staff members
• Ensures timely staffing of all ABA cases with qualified BCBAs/RBTs/BTs
• Ensures clinical service delivery by meeting all minimum supervisory requirements and parent training hours (requirements vary per funder)
• Maintains an average of 3-5 hours per day of billable clinical time
• Provides monthly supervision to all behavior technicians on their team (maintaining 5% supervision for any Registered Behavior Technicians)
• Develops, monitors, analyzes, and updates client programming on a monthly basis
• Conducts Functional Behavior Assessments (FBAs) as assigned (separate from case assignments)
• Provides guidance and direction to assigned behavior technicians on treatment plan and behavior plan implementation
• Provides establishment of program goals, agendas, protocols, measurement systems, and procedures
• Develops and monitors treatment plan protocols as needed
• Conducts supervision, parent education, adaptive behavior treatment protocol modification based on assigned cases' authorized treatment hours
• Responds to family/client issues in a timely manner; escalates when necessary
• Responds to critical staff issues in a timely manner; escalates when necessary
• Develops and writes progress reports and submits on time to funding source
• Renders clinical time on Rethink at the end of each session, including completing session notes to POSS in accordance with health plan standards and collecting parent signatures.
• Ensures clinical documentation (both theirs and their Behavior Technicians) meet POSS standards and requirements
• Facilitate and lead monthly staff trainings
• Provide support that promotes retention on BT/RBTs
• Maintains communication with all staff within agency; responds to staff concerns in a timely manner
• Maintains appropriate relationships with supervisors (e.g., supportive and approachable, but maintains leadership role)
• Monitors insurance authorization expiry to ensure authorization for services are current
• Keeps current with relevant research around behavior-analytic intervention practices, upholds best practice standards, and communicates new research to staff and how best to implement new knowledge

PROFESSIONALISM, ORGANIZATION, & COMMUNICATION

• Demonstrates a high degree of accuracy and attention to detail
• Understands, respects, and displays sensitivity to culture, age, and persons with disabilities
• Independently recognizes and performs duties which need to be done without being directly assigned
• Maintains and abides by all procedures, objectives, quality assurance programs and safety standards
• Uses effective collaborative strategies as evidenced by recognizing to understand that as a member of an interdependent group, collaboration and compromise is required to effectively resolve problems
• Displaying teamwork ability to promote cooperation and collaboration to gain support for programs and goals; establish rapport with families, clients and professional staff
• Establishes priorities; organizes work and time to meet daily requirements
• Organizing Workflow and updates productivity logs on a weekly basis.
• Maintains appropriate boundaries with staff, families and other professionals
• Uses time effectively, constructively, and responsibly
• Accepts constructive criticism in a positive manner
• Complies with company dress code
• Responds to emails within 24 hours

PROBLEM-SOLVING & KNOWLEDGE BASE

• Recommends solutions to problems with program development and implementation
• Ability to resolve issues at the lowest level by proposing workable solutions
• Expresses needs to fellow staff in a clear and respectful manner
• Continues to attend to and assume responsibility for an issue until it is resolved
• Demonstrates ability to bring the concerns of program staff to the director to resolve
• Keeps Clinical Director apprised of case related issues and outcomes
• Effectively listens to the needs of staff and families using empathy and active listening; able to provide supportive feedback
• Demonstrates the ability to communicate difficult or sensitive information to family and/or staff
• Displays effective conflict resolution skills and does not avoid conflicts
• Demonstrates effective knowledge of typical development, atypical development, and developmental milestones
• Demonstrates effective knowledge regarding program protocols, team meetings, staff meetings, trainings, session notes, and data collection

SALARY

• Pay: $94-$97k PLUS bonus potential based on team productivity

BENEFITS

• Competitive salary (based upon experience and education)
• Paid Time Off
• Paid holidays
• Health Benefits – Medical / Dental / Vision
• 401 K
• Flexible schedule - primarily remote
• This is a W2 position

UNDERSTANDING OF THE ORGANIZATION'S PURPOSE & PHILOSOPHY

• Understands and clearly articulates POSS mission and values
• Compliance with program policies and procedures; familiar with and abides by the organization's Employee handbook and the Ethics Code for Behavior Analysts
• Understands and can articulate POSS' treatment approach and emphasizes the client-first model in all aspects of the position

COMPENSATION PACKAGE

• Bonus opportunities
• Performance bonus

SCHEDULE

• Monday to Friday

EDUCATION

• Master's (Required)

LANGUAGE

• Spanish (Preferred but not required)

LICENSE/CERTIFICATION

• Board Certified Behavior Analyst (BCBA) (Required)
• NJ-LBA

TRAVEL

• Quarterly visit to New Jersey to see clients
• This is predominantly remote position but requires a quarterly visit to New Jersey