Assistant Bookkeeper
Keokuk Homestore
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Employee discounts
- You enjoy helping customers and coworkers.
- You are organized and detail-oriented.
- You can juggle multiple tasks in a fast-paced environment.
- You’re motivated to learn new skills and grow with a company.
The Administrative & Bookkeeping Support Associate is responsible for providing day-to-day office, customer, and bookkeeping support to ensure smooth business operations. This role will include a variety of administrative tasks, order processing, and basic bookkeeping responsibilities, while exemplifying the values of our business. Responsibilities:
- Administrative Support
- Correspond with vendors and customers via phone and email.
- Answer phones, take messages, and return calls professionally.
- Scan, copy, and file documents as needed.
- Assist in pricing orders and double-check pricing from designers.
- Place orders with vendors and write orders for back-office use.
- Update Google spreadsheets with order and shipping details.
- Send weekly updates to customers regarding order statuses.
- Track deliveries and tag orders with special order tickets once received.
- Notify customers when orders arrive and coordinate delivery.
- Follow up on problem orders, returns, and warranty claims.
- Send thank-you notes to customers who complete projects.
- Follow up with customers who received quotes but did not place orders.
- Bookkeeping
- Create and send invoices and customer statements.
- Record customer payments in company software.
- Prepare and complete bank deposits.
- Receive inventory and maintain accurate records.
- Generate and maintain reports.
- Stock shelves, assist with inventory counts, and wait on customers as needed
- Strong communication and organizational skills.
- Basic computer skills with proficiency in Microsoft Office, particularly Excel.
- Ability to learn industry-specific software quickly.
- Attention to detail and accuracy in record-keeping.
- Ability to manage time effectively and meet deadlines.
- Customer service experience preferred.
- Prior education or work experience in a related field preferred.
- Provide accurate and timely administrative and bookkeeping support.
- Maintain excellent communication with both customers and vendors.
- Help ensure smooth business operations through strong organization and follow-through.
- Contribute to a positive customer experience with timely updates and professional service.
Vacancy posted 8 days ago
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