Home Care Coordinator
The Drawing Board Graphic Design Studio
Home Care Coordinator
Sanzie Healthcare Services, Inc. seeks a high-performing, tactful Home Care Services Coordinator with strong technical, compliance, and operational skills to manage client intake, caregiver recruitment, nursing coordination, and AI-integrated scheduling. This individual is a linchpin in our 50-county home care operation and plays a key role in our AI-human hybrid system (SANZI Legacy).
Core Responsibilities:
- Complete new client intake within 72 hours of referral; ensure caregiver is placed in-home within 4872 hours.
- Post job listings in targeted areas using AdminPro to match client geography and service needs.
- Screen and interview caregivers; tactfully review applications to ensure completion (address, job history, pay rate).
- Implement a 13-point onboarding checklist: CPR, First Aid, TB, SSN, ID, CNA application, resume, COVID card, etc.
- Enter caregiver hours into Excel per pay period and match with assigned authorization hours.
- Confirm scheduling accuracy and service coverage across all clients.
- Coordinate RN/LPN nurse supervision visits every 60 days (Medicaid) and every 21 days (VA).
- Respond to AI alerts and scheduling flags in real time using AxisCare and integrated tools.
- Escalate missed visits, client complaints, or urgent issues to leadership within 2 hours.
- Maintain HIPAA and ePHI compliance in all communications and systems.
- Conduct follow-up calls (QI) with clients after staffing to ensure service quality.
- Track caregiver performance patterns using audit logs and dashboard trends.
- Feed compliance gaps and recurring issues back into the AI system for real-time learning.
Qualifications:
- Must be at least 18 years old.
- Ability to read and write in English.
- A valid Georgia driver's license and auto insurance are required.
- CPR & First Aid Certification from the American Heart Association or Red Cross.
- Current TB test.
How to Apply:
- Send a brief note about your relevant experience and resume to View email address on click.appcast.io
- Subject line: "Home Care Coordinator Application"
Background is required and random drug testing.
Vacancy posted 2 days ago
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