Sales Associate
MacKenzie-Childs
Sales AssociateCorporate - Aurora, NY 13026OverviewSalary Range $17.50 - $17.50 Hourly Position Type Full Time Job Shift Day Category RetailDescriptionPosition Summary:A MacKenzie-Childs Sales Associate is responsible for all sales activities and sales associate job duties from greeting customers, offering assistance and providing product information. The ideal candidate will provide customers an exceptional customer experience, both in-store and on the phone or via email. A successful Sales Associate will also build customer relationships, as well as ensure product in the store is well-stocked and beautifully maintained.Essential Job Duties and Responsibilities: (Additional duties may be assigned)Focuses on driving sales and delivering exceptional customer service to our clienteleAbility to multi-task while being attentive to customersGenerate new customer connections as well as maintain current customer relationships by creating an enjoyable atmosphere for MacKenzie-Childs customersAnswer the phone as well as assist customers with questions via phone, email and in personMaintaining the sales floor by keeping it fully stocked and cleanMaintain sales floor and current stock levels by assisting with the restock of merchandise as well as in floor moves when necessaryAssist in expected opening and closing proceduresSupervisory Responsibilities:The Sales Associate does not have any supervisory responsibilities.QualificationsEducation and Experience:High School Diploma or GED requiredEquivalent combinations of education and work experience will be consideredSpecial Requirements:The ability to work a schedule consisting of days, nights, weekends and holidays on a consistent basis.Knowledge, Skills, and Abilities:A dedication to excellent customer service.Contribution to an engaging, warm, and dynamic retail team.Ability to learn key systems.Ability to build strong customer relationships.Show a commitment to teamwork and goal attainments.Ability to clearly and concisely communicate verbally and in writing.Strong organizational skills including the ability to prioritize and work in a fast-paced environment.Ability to maintain a high-level of professionalism.Excellent work-ethic and initiative.Ability to multi-task and excellent time management skills required.Must be detail-oriented and well organized.Equipment Used:Computer, printer, scanner, telephone, photocopier and POS system.Computer Software: Outlook, Word and ExcelPhysical and Mental Requirements:Ability to sit, stand, walk, talk, hear, reach, push, pull, lift, crouch, kneel, bend, climb, use fingers to grasp, handle, feel, and perform repetitive motions of hands or wrists.Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to move objects.Plan or direct fairly complex work methods or operations that obtain size, shape, or physical qualities of product.Environmental Conditions:Work is performed in a typical retail store environment with occasional exposure to falling when climbing a ladder.Benefits:Competitive salary commensurate with experienceComprehensive benefits package including medical, dental, and vision coverage401K Retirement Savings + Company MatchPaid Vacation, PTO and HolidaysCompany sponsored life insurance and LTDHealth Savings Account + Company MatchGenerous Employee DiscountVerizon DiscountReferral Bonus ProgramOpportunities for professional development and career advancementMacKenzie-Childs is committed to creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and welcome applications from all qualified candidates.
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