Billing Assistant

Billing AssistantAt Pomp's, we don't idle—we drive careers forward! As a leading tire service company since 1939, we're built on hard work, dedication, and a commitment to excellence. We're currently looking for a Billing Assistant to join our team and play a critical part in our daily operations. This dynamic role assists with customer account discrepancies and directly manages incoming/outgoing credit payments. The hours for this position are 8:00am-4:30pm.Why Join Us?Comprehensive Benefits – Eligible to enroll in medical, dental, vision at affordable ratesSupplemental Benefits – Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity InsuranceRetirement Savings – 401(k) with company matchPaid Time Off – Holidays, sick time, vacation, and special "Happy Days" for life events available day oneEmployee Discounts – Save on company productsCareer Growth – Opportunities for skill development and advancementWhat You'll Do:Manage incoming departmental emails and phone calls, addressing billing inquiries and resolving customer concerns professionallyResearch and resolve account discrepancies, ensuring accurate billing and payment recordsProvide customers with necessary documentation for processing payments, including invoices and statementsReview, index, and maintain credit applications within the company's software systemProcess after-hours credit card payments and ensure proper documentationAssist in processing customer refunds and maintaining accurate refund recordsSort, organize, and distribute departmental mail and financial documentsMaintain accurate electronic and paper records for billing and financial transactionsCollaborate with the accounting team to ensure timely and accurate invoicingUphold confidentiality and compliance with company policies and industry regulationsPerform additional administrative and billing-related tasks as assigned by managementWhat You Need:High School Diploma or equivalent required; Associate's degree in Accounting or related field a plusProficient in Microsoft Office Suite, with a strong focus on Excel and OutlookExceptional written and verbal communication skillsStrong attention to detail and accuracy in all tasksQuick and accurate data entry skillsCollaborative team player with the ability to work effectively with othersAble to thrive in a fast-paced, dynamic work environmentAbility to lift, carry, or move up to 10 pounds regularlyDon't let your career stall —put it in drive with Pomp's Tire Service! Apply today!EEO Employer - Disability/Veteran/Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information