Director, Business Intelligence

Position Summary The Director of Business Intelligence leads and develops the organization's Business Intelligence and Data Analytics function, establishing the strategy, priorities, and operating model for enterprise analytics, reporting, and business insights. This role partners with executive leadership to transform data into actionable intelligence that drives business performance, operational efficiency, and strategic decision-making. The Director is responsible for advancing organizational analytics capabilities, overseeing the delivery of reporting and insights, and fostering a data-driven culture through collaboration with FP&A, Data Governance, IT, and business leaders. Description Position Summary The Director of Business Intelligence leads and develops the organization's Business Intelligence and Data Analytics function, establishing the strategy, priorities, and operating model for enterprise analytics, reporting, and business insights. This role partners with executive leadership to transform data into actionable intelligence that drives business performance, operational efficiency, and strategic decision-making. The Director is responsible for advancing organizational analytics capabilities, overseeing the delivery of reporting and insights, and fostering a data-driven culture through collaboration with FP&A, Data Governance, IT, and business leaders. Essential Functions And Responsibilities Develop and execute the Business Intelligence strategy, roadmap, and operating model to support organizational goals, improve decision-making, and maximize the value of data across the business. Lead and develop the Business Intelligence function, establishing performance expectations, delivery standards, and operating practices that drive analytical excellence, stakeholder value, and business impact. Partner with executive and business leaders to identify, prioritize, and execute data and analytics initiatives that drive operational excellence, revenue growth, cost optimization, and strategic business outcomes. Oversee the Business Intelligence portfolio, establishing priorities and governance for reporting, dashboards, analytics initiatives, and business intelligence capabilities to ensure alignment with strategic objectives and organizational priorities. In collaboration with Data Governance, establish and maintain standardized operational KPIs, reporting measures, and metric definitions for service, supply, billing, project management, records/shared services, cycle time, exceptions, backlog, accuracy, and other key business performance indicators. Collaborate with IT and Data Governance teams to ensure analytics solutions leverage trusted data and meet organizational requirements for security, compliance, accessibility, and scalability. Establish reporting standards, processes, and performance metrics that drive consistent, reliable, and actionable reporting, including exception reporting, while promoting self-service analytics where appropriate. Evaluate business needs, analytics trends, and reporting opportunities to continuously improve the organization's BI capabilities and data maturity in partnership with IT-owned platforms and systems. Strategic & Operational Management Establish resource plans and delivery expectations to ensure analytics initiatives are executed effectively and aligned with organizational priorities. Partner with IT, Data Governance, FP&A, and business leaders to ensure reporting requirements, data availability, and analytics solutions support business objectives. Promote enterprise adoption of reporting, analytics, and KPI-driven decision-making to create a data-driven culture that will strengthen organizational performance and confidence in business insights. Monitor the effectiveness, adoption, and business impact of BI solutions, driving continuous improvement across reporting and analytics capabilities. Qualifications And Experience Minimum Qualifications Bachelor's degree in Business Analytics, Data Science, Information Systems, Finance, Computer Science, or a related field. 10+ years of progressive experience in Business Intelligence, analytics, reporting, or data management, including 5+ years of leadership experience leading enterprise analytics functions and teams. Proven ability to lead and develop high-performing analytics teams while driving accountability, analytical excellence, and measurable business outcomes. Demonstrated experience partnering with FP&A, IT, Data Engineering, Data Governance, and executive business leaders to deliver enterprise analytics, reporting strategies, and data-driven business solutions. Demonstrated ability to align analytics strategies, priorities, and investments with organizational objectives and measurable business outcomes. in business intelligence, data visualization, reporting, KPI development, business analysis, and translating complex data into actionable insights using tools such as Power BI, Microsoft Fabric, Tableau, and SQL. Exceptional leadership, stakeholder management, and influencing skills, with the ability to navigate complex organizational relationships, build alignment, and drive cross-functional collaboration. Strong executive communication and presentation skills, with the ability to translate complex data and analytics into clear business insights and recommendations. Experience with Microsoft Fabric, Power BI, SQL, Azure Data Services, and modern data platform technologies, with sufficient technical depth to lead analytics teams and effectively partner with IT and Data Engineering. Preferred Qualifications Microsoft Certified: Fabric Analytics Engineer Associate, Power BI Data Analyst Associate, or equivalent analytics certification. Familiarity with data governance, data quality, security, privacy, and enterprise reporting best practices. Experience partnering with Data Governance functions and applying data quality, security, privacy, and enterprise reporting best practices. PMP, Certified Analytics Professional (CAP), or other analytics, data, or project leadership certifications preferred. Supervisory Responsibilities This position has supervisory responsibilities. EEO Statement FlexTG provides equal employment opportunities to all employees and applicants for employment. The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), pregnancy (including childbirth, lactation and related medical conditions), protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation and training. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. 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