Oracle CX Technical Architect

Role Description

The Oracle Technical Architect designs and implements complex Oracle Cloud solutions, with a focus on Oracle CX applications, ensuring they meet business and technical standards. This role provides strategic guidance on system architecture, integrations, Oracle Redwood user experience, and solution optimization. The architect collaborates with business and technical stakeholders, leads development efforts, and delivers scalable, high-quality Oracle solutions.

• Design and implement architecture for Oracle Cloud applications, with an emphasis on Oracle CX solutions.
• Lead integrations using Oracle Integration Cloud (OIC), SOA Suite, and related integration technologies.
• Design and support Oracle Redwood user experiences and UI modernization initiatives.
• Guide development teams on Oracle best practices, technical architecture, and solution design.
• Translate business requirements into scalable technical solutions.
• Implement performance tuning and optimization for Oracle Cloud applications.
• Oversee the successful delivery of Oracle solutions, ensuring alignment with architectural standards and business objectives.
• Maintain technical documentation, including architecture diagrams, integration designs, and implementation artifacts.
• Resolve complex technical challenges through innovative and practical solutions.

Qualifications

• Bachelor’s degree in Computer or Information Science-related field or commensurate experience required.
• At least 10 years of related experience required, including experience as an Oracle Technical Architect supporting Oracle Cloud applications, including Oracle CX.
• Hands-on experience with Oracle Redwood UX and modern Oracle Cloud user interface design principles.
• Strong proficiency with Oracle Integration Cloud (OIC) and enterprise system integrations.
• Proven experience with system integration, performance optimization, and enterprise architecture.
• Demonstrated leadership and successful delivery of large-scale Oracle Cloud implementations.

Requirements

• Thorough understanding of information technology procedures and practices.
• Flexible to changing needs.
• Organized with attention to detail.
• Good at follow-up.
• Willingness to get hands on with the product.
• Works well with a team.
• Excellent verbal and written communication skills.
• Excellent analytical, logical thinking, and problem-solving skills.
• Thorough understanding of Oracle principles and planning.
• Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry.
• Proficient with Microsoft Office Suite or related software.

Benefits

• Comprehensive Medical Insurance (Preferred Provider Organization (PPO) High Deductible or Copay plans) with Wellness Program and Teledoc.
• Health Savings Account (HSA).
• Medical Flexible Spending Accounts (FSA) – Full and Limited Purpose.
• Dental Insurance Options.
• Vision Insurance Options.
• Critical Illness Insurance.
• Accident insurance.
• Hospital Indemnity Insurance.
• Profit-Sharing Program.
• 401(k) Program (available after eligibility period).
• Travel Incentive.
• Employer-Paid Life and Accidental Death & Dismemberment Insurance.
• Employer-Paid Short-Term Disability.
• Employer-Paid Long-Term Disability.
• Dependent Care Flexible Spending Account (FSA).
• Bi-Weekly Pay via Direct Deposit.
• Employee Discount Marketplace.
• Voluntary Benefits: Life Insurance, Pre-Paid Legal, Pet Insurance.
• Paid Time Off, Paid Sick Leave, Paid Holidays.
• Flexible Scheduling.
• Remote Work.
• Learning and Development Activities.
• Employee Assistance Program.