Memory Care Program Manager
Seaton Hagerstown
Job Description
Job Description
About Seaton Senior Living
Seaton Senior Living, part of the Discovery Senior Living family of companies, is a recognized industry leader in performance, innovation, and lifestyle personalization. As one of the nation’s leading senior living operators, Seaton Senior Living serves nearly 2,000 residents across the Mid Atlantic. Our communities are located throughout the Mid Atlantic—including Pennsylvania, New Jersey, Delaware, Virigina, and Maryland—where we are dedicated to creating exceptional experiences for our residents through operational excellence, personalized care, and a commitment to enriching lives every day.
As Director of Memory Care, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.
Your Role:
As the Director of Memory Care , your role includes leading our dementia and memory care program to ensure residents receive compassionate, individualized care and engagement. You will oversee program development, compliance, and team leadership while creating a safe, supportive, and life-enriching environment.
What You’ll Do:
- Plan, organize, and direct all aspects of the Memory Care program
- Design and implement dementia-specific programming, including Life Skills and individualized engagement
- Partner with Activities and Celebrations teams to deliver meaningful daily experiences
- Supervise, train, and support care staff, ensuring compassionate and compliant service delivery
- Lead and coach care managers in best practices for dementia care
- Facilitate monthly family support groups and serve as a family liaison
- Collaborate with Health & Wellness to align care plans with clinical needs
- Monitor compliance with all state, local, and federal dementia care regulations; prepare for audits and inspections
- Manage department budgets, staffing, and performance standards
- Serve as the community champion for dementia education and awareness
Qualifications:
- Bachelor’s degree preferred
- Minimum 1 year of management experience in dementia/memory care
- Supervisory experience managing CNAs and/or care staff
- Knowledge of dementia care regulations and compliance standards
- Strong leadership, organizational, and coaching skills
- Ability to work a flexible schedule, including evenings or weekends as needed
- Proficiency with Microsoft Office; experience with electronic care or scheduling systems preferred
- Compassionate, resident-centered approach with a passion for serving individuals with dementia
Why Join Us
Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2027!
A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It’s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.
Find out what makes working at Discovery unique in the world of senior living. Discover Your Purpose!
Our Culture & Values
So often, what brings people together is deeply rooted in who we are and what we stand for. And at Discovery Senior Living, we’re unified by certain, core values, which we call our “Pillars of Excellence.” They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.
Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success.
Benefits You’ll Enjoy
For eligible employees, we offer a comprehensive benefits package that includes competitive pay, medical, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and career growth opportunities, wellness-related benefits, and additional support through our Employee Assistance Program (EAP).
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V
A Note to Applicants
This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.
Agency Policy
We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.
Employment Scam Warning
We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
Regulatory Compliance & Background Screening
Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access.
Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members.
Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse. For more information, please visit:
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