IT Hardware Support Technician

Job Description 7x24x365 Support Perform physical site planning for all computer equipment to be installed or de-installed Coordinate floor space and electrical power requirements between departments Review, finalize, and sign off on hardware components to be acquired to fulfill IMACs Receive and inventory equipment to be installed in the data center and arrange for shipping of equipment out of the data center Perform mainframe and midrange computer processor, tape, network, and disk hardware installs/de-installs, moves, adds, changes (IMACS) Provide connectivity to installed mainframe and midrange computer processor, tape, network, and disk hardware as required Maintain CMDB and perform audits Coordinate vendor hardware and circuit installations Support/perform hardware break/fix activities Assist vendors with hardware problem determination Vendor management escalation and escort when applicable Provide off hours facility engineering support Provide internal and external audit support Attend internal and client meetings to provide support for hardware related inquiries Support all physical transitions including organic and new business Maybe be asked to assist in loading of images or configurations on certain equipment during the install process Qualifications Installing hardware in the data center Maintaining hardware related output queues (incident, service request, change) Basic troubleshooting (incident management) of hardware related problems Follow all data center and hardware related processes and procedures Assist in maintaining CMDB and hardware inventory for Site Services Provide shipping & receiving support, assist other team members Vendor management at the site – escalations, escort, assistance in troubleshooting 60% Installation of hardware 10% CMDB Maintenance, shipping/receiving Additional Information Medical Paid vacation Paid holidays Paid training Great career opportunity in "World Class" company #J-18808-Ljbffr Atos