Assistant Manager

Assistant Manager

Brand: Sunglass Hut Location: Columbus, OH, US, 43240 Store #: 005093 Sunglass Hut Position: Full-Time Total Rewards: Benefits/Incentive Information

At Sunglass Hut, we're always in the sun. You'll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you'll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all. Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Job Description General Function

The Assistant Manager assists in leading the store to success by developing a team that consistently delivers the Luxury Retail Signature Experience in order to exceed expectations in all areas of business operations, i.e. financial results (sales and profit goals), customer and associate satisfaction, merchandise presentation, public relations/events and asset protection.

Major Duties and Responsibilities

Ensures the Luxury Retail point-of-view is well presented when communicating with the media. Directs and monitors all sales and operations activities of the store to ensure operating income and sales objectives are met. Recruits and hires superior talent with experience in a luxury service environment. Creates and maintains bench strength with a clearly defined succession plan. Develops associates by providing clear, motivating and constructive performance feedback in a timely manner. Accurately staffs the store to consistently deliver gracious customer service and meet sales goals. Creates an environment that encourages the development of managers and associates; provides challenging assignments and opportunities for management development. Recognizes associates for their performance and service. Maintains extremely high standards of presentation and service. Communicates the Luxury Leadership Team feedback based on business needs not wants. Communicates trends and competition activity to the Luxury Leadership Team. Continuously drives the business by analyzing key financial data, monitoring operating efficiencies and identifying business trends/opportunities. Set aggressive action plans. Exemplifies Luxottica Retail vision, mission and values; celebrates Wins; leads by example.

Basic Qualifications

High School Diploma or equivalent Sales experience Strong financial acumen Effective oral and written communication Polished appearance and public communication skills Organizational and time management Team building and management proficiencies Strong interpersonal skills Critical thinking skills Analytical and computer proficient Detail oriented Flexibility to work non-traditional hours including evenings and weekends

Preferred Qualifications

5+ years management experience in the luxury service industry