Wheelchair Technician

Job Description

Job Description

We are seeking an ambitious professional eager to master their craft and actively advance. If you are an experienced Repair Technician that will have a positive impact on providing your expertise and skills in servicing customers and a great troubleshooter but don’t want to be limited to hands-on repairs forever, this role is designed for you.

In this role, you will start by mastering our specialized medical equipment and providing exceptional customer service internally and externally as a Repair Technician . As you learn the complex rehab industry, you will manage your qualifying work experience and pursue the necessary training to earn your certification and transition into a full Assistive Technology Professional (ATP) within our company.

RESPONSIBLITIES

• Repairing complex rehab wheelchairs, delivering equipment, maintaining required documentation when assessing repairs and delivering equipment/parts.
• Document all service activities accurately for customer file records and compliance purposes.
• Equipment repaired is tested thoroughly to verify proper operation before returning it to the customer.
• Collaborating with internal team members and manufacturers when ordering equipment or setting up equipment.
• Responsibilities will include scheduling customer appointments for repairs or the delivery or pickup of a wheelchair.
• Assisting in obtaining all required documentation for insurance verifications, authorizations, and reimbursements.
• Maintain warehouse and equipment organization and cleanliness and meet accreditation requirements.
• Maintain company vehicle records, maintenance, and cleanliness
• This position requires continued educational programs including safety year-round.
• Customer Education to safely guide customers and caregivers on the proper use of equipment and care.
• Conduct repairs both in the warehouse repair shop and on-site at patient homes or living sites.
• Cleanliness & Maintenance Daily Housekeeping: Sweep, mop, and dust warehouse floors, racks, and workstations. Debris Removal: Break down boxes, operate cardboard balers, and dispose of trash.
• Monitor stock levels daily, process incoming shipments, and verify packing slips against purchase orders.
• On the road traveling.

QUALIFICATIONS

• 1-2 years of Wheelchair repair Experience is strongly preferred.
• Excellent Driving Record
• Professional appearance
• Computer Skills & Microsoft Skills
• Interpersonal Skills – Understanding, Caring, Empathy toward others

Accel Custom Rehab, LLC is an established provider of Complex Power and Manual Wheelchairs. Our goal is providing the highest customer service excellence that gives our customer the greatest amount of independence possible.

Company Description

Accel Custom Rehab, LLC is an established provider of Complex Power and Manual Wheelchairs. Our goal is providing the highest customer service excellence that gives our customer the greatest amount of independence possible.