Digital Operations Manager

Position: Digital Operations Manager

Compensation: $ 155,000 - 165,000 annually, depending on experience

Location: Katy, Texas

Inceed has partnered with a great company to help find a skilled Digital Operations Manager to join their team!

Join a dynamic team as a Digital Operations Manager, where you'll be at the forefront of managing IT operations for a leading digital/e-commerce business. This is an exciting opportunity to work onsite in Katy, Texas, leading a team to deliver high-quality service and drive operational excellence. The role is open due to internal promotions, presenting a fantastic chance to step into a leadership position and make a significant impact.

Key Responsibilities & Duties:

• Manage system enhancements for the WebSphere platform
• Build and maintain state-of-the-art IT operations
• Lead a global 24/7 operation engineer team
• Develop and report on key operation service-level metrics
• Collaborate with departments to provide IT operations services
• Build relationships with business partners
• Prepare budgets and team objectives
• Promote self-service tools and process improvement
• Stay abreast of trends in IT operations support

Required Qualifications & Experience:

• Bachelor's degree in Computer Science or related field preferred
• 8-12 years in IT Operations and leadership
• Strong technical knowledge of eCommerce platforms
• Experience with enterprise applications and operating systems
• Cloud Technologies, Web Sphere commerce or ATG knowledge
• Customer advocate with a passion to solve issues quickly

Nice to Have Skills & Experience:

• Retail and eCommerce experience
• Experience with integrations and third-party tools
• Knowledge of Kubernetes and Google Cloud
• Experience with data centers and organizational change management

Perks & Benefits:

• This opportunity includes a comprehensive and competitive benefits package—details will be shared during later stages of the hiring process.

If you are interested in learning more about the Digital Operations Manager opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.