Lead Enterprise Program Manager

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Position Overview The Lead Enterprise Program Manager provides leadership and oversight of large and highly complex programs to support the delivery of SECU’s strategic goals and objectives. This role operates independently and is responsible for partnering across business lines to influence stakeholders and drive successful execution through all phases of delivery. Essential Responsibilities 20% – Responsible for managing large and sometimes complex programs with multiple projects reporting into the program with no oversight. Manage the program and projects through planning, execution, and delivery with no assistance. Partner with all stakeholders to identify resources required for the planning and execution phase of a project. Work with stakeholders and task owners to develop and document requirements for each project and track them through Jira stories to project & program completion. 20% – Maintain cross‑organizational project plans and provide escalation to the appropriate teams. Coordinate resources to solve project risks and issues related to the program. Provide constant updates on resolution to the broader team. Identify and balance all program/project dependencies and ensure there are no roadblocks creating risk to the project. Ensure credit‑union processes are adhered to, including change management and environmental changes for each project. Define and document process gaps. 20% – Analyze ambiguous scenarios with a high degree of autonomy, develop strategy, gain buy‑in from senior leadership, and ultimately lead the execution across the enterprise up to and including the CEO and C‑suite when required. Prioritize work and coordinate activities, tasks, and milestones across workstreams. 20% – Partner with stakeholders to track all tasks to ensure accurate and timely completion. Manage stakeholder and executive‑level updates as well as track and communicate program status. Foster cross‑team collaboration to help team members complete deliverables on time. Provide training on project‑management processes when required. Vendor and stakeholder management if required. 10% – Ensure the project tool for all projects in a program and the program is updated by COB weekly with status according to the EPMO guidelines. Track program budget and update if required. 10% – Excellent communication and written skills required. Excellent oral presentation skills. Well‑versed in MS PowerPoint and assembling cohesive presentations based on the audience. Understand goals and drivers of the presentation content. Display strong organizational and leadership skills. Required Education & Experience (Knowledge, Skills, & Abilities) Bachelor’s Degree 7 years’ experience in Information Technology and/or Financial Institutions Program management (multiple large, moderate to complex projects and programs) Program and project coordination/planning Leadership and strategic planning Methodology expertise/data‑driven decisioning Complex problem solving Cross‑departmental collaboration Senior stakeholder management Meeting planning and facilitation, including documentation and successful follow‑ups Senior level status updates Preferred Education & Experience (Knowledge, Skills, & Abilities) Master’s Degree 7+ years’ experience in Information Technology and/or Financial Institutions Project management Project management certifications: Project Management Professional (PMP), Agile Certified Practitioner (ACP), Certified Scrum Master (CSM) Working knowledge of project‑management software including Jira and Microsoft Office as well as Agile and Six Sigma methodologies Job Environment & Physical Requirements Hybrid expectations (remote and on‑site). Sitting for prolonged periods. Background noise from other employees and office equipment. Equal Employment Opportunity SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. #J-18808-Ljbffr State Employees' Credit Union