Learning Specialist

Learning Specialist Phoenix The Role Willmeng is seeking a detail-oriented and people-driven Learning Specialist to serve as the operational backbone of our Learning & Development team. This role ensures every training experience at Willmeng is executed with care and consistency - from room setup and technology to facilitator coordination and participant engagement. A significant focus of the role is leading the coordination and facilitation of our Internal Willmeng Academy, a year long program that sits at the heart of how Willmeng develops its people. This is a role for someone who finds purpose in the details, thrives in a fast-paced environment, and genuinely loves creating conditions where others can learn and grow. What You Will Accomplish Internal Culture Academy Own end-to-end coordination of The Willmeng Academy, managing all logistics, setup communications, and planning across the full program year. Prepare and support presenters and participants before, during, and after each session to ensure a seamless and consistent experience. Facilitate portions of each session, including opening networking and closing segments, while managing attendance, engagement, and follow-through. Continuously improve the program by gathering feedback, maintaining records, and promoting The Willmeng Academy across the organization. Learning Delivery & On-site Support Own on-site logistics for training events across the organization. Serve as the day-of point person for troubleshooting and execution, ensuring a seamless experience regardless of format or audience size. Coordinate printing, distribution, and inventory of physical training materials and supplies across all programs. Maintain readiness standards for all training spaces and equipment. Support virtual training delivery by managing platform logistics including participant access, breakout rooms, and engagement tools. Learning Design & Evaluation Create and maintain training materials including slide decks, guides, job aids, and procedure manuals ensuring version control and consistency across cohorts and programs. Maintain organized records of training activities, attendance, assessment results, and requirements across the organization. Evaluate program effectiveness by designing post-session surveys, conducting on-the-job observations, and synthesizing feedback into actionable improvements. Deliver and facilitate training sessions to employee audiences. Support management of digital content in the LMS and shared repositories, keeping resources organized and accessible. What We Would Like You To Have Abilities Bring genuine warmth and professionalism to every interaction, creating environments where participants feel welcomed and valued from the moment they walk in. Manage competing priorities and multiple moving pieces without losing attention to detail or letting things fall through the cracks. Communicate clearly and proactively with facilitators, participants, and stakeholders keeping everyone informed and prepared. Take full ownership of your programs and responsibilities, anticipating problems before they arise and solving them without waiting to be asked. Adapt in real time when sessions don't go as planned, staying calm, resourceful, and focused on the participant experience. Combine a service mindset with strong execution caring deeply about the experience while ensuring every logistical detail is handled with precision. Approach the role with a growth mindset and genuine curiosity about the learning and development field, actively seeking opportunities to expand skills in areas like facilitation, instructional design, and program evaluation. Experience Ability to work on-site in the Phoenix office. Bachelor's degree in education, Communications, Human Resources, Organizational Development, Psychology, Business, or a related field. 2+ years of experience in training coordination, program administration, event operations, or a similar role. Strong organizational skills with a demonstrated ability to manage multi-session programs and coordinate multiple stakeholders simultaneously. Comfort with AV technology, virtual meeting platforms, and presentation tools. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) and SharePoint. Experience coordinating cohort-based programs, leadership academies, or multi-session learning series preferred. Familiarity with LMS platforms and a willingness to learn new learning technologies. You're inspired by our values Altruistic - Our foundation is built upon the authentic, selfless concern we share for the success and wellbeing of others. Fair 360 - We illuminate with kindness by seeking to understand before being understood and by caring more than may seem reasonable so we can achieve genuine success for all. Strategic - The blueprint that guides the creation of a genuine place of purpose expresses the clarity of our vision, the rigor of our thought and the character of our word. Sincere - We present no facades, only genuine elevations of truth, trust, and wholehearted loyalty to the employees we mentor, the clients we serve and the communities we call home. Nimble - Our structural integrity is ensured through the balance of resourcefulness, responsiveness, and adaptability and strengthened by being well-rounded in the market to serve at the highest levels. Compensation Alongside cash, our total compensation package includes comprehensive benefits and 100% employee ownership. From wellness to work life, our benefits support our employees' total wellbeing. Benefits Employee Stock Ownership Plan Discretionary annual bonus 401k with employer match Employee medical, dental, and vision insurance 100% covered, with options to add dependents at 50% coverage by Willmeng Flexible Time Off Policy 9 paid company holidays 3 consecutive weeks of parental bonding leave, with an additional 3-5 weeks of disability leave for delivery recovery Spacious break rooms with healthy meals & snacks provided at no additional cost Team-building activities, including volunteer opportunities #J-18808-Ljbffr