ADO Field Trainer/Customer Service Representative
Michigan Farm Bureau
# of Openings: 1
Category: Customer Service/Support
ADO Novi Agent Development Office Overview
ADO Field Trainer/Customer Service Representative Objective
To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance agents to quote, sell, and service clients. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner. To proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To oversee daily office operations of the Agent Development Office and policy servicing. To be a multi-line subject matter expert for field staff. To offer training for all lines of business and system operations to ADO staff, agent staff, and agents.
ResponsibilitiesADO Field Trainer/Customer Service Representative Responsibilities
Assist customers and potential customers with questions regarding billing, insurance coverages, and member benefits.
Face-to-face interaction with ADO Field Customer Service Representatives, Agent Staff, Agents, Managing Partners, and insureds.
Receive, process, and verify insurance and membership transactions.
Take ownership of complaints and inquiries and proactively follow through to resolution.
Accept and apply payments from customers, make bank deposits and handle all monies according to money handling procedures.
Maintain cash drawer by counting cash and keeping a daily log.
Gather and prepare quotes and information for all lines of business.
Support new agents and field staff as they learn to use Farm Bureau Insurance and FB Partner Group products and procedures, as well as Farm Bureau membership.
QualificationsADO Field Trainer/Customer Service Representative Qualifications
Required
Associate`s degree required or equivalent experience may be considered.
Bachelors degree preferred with focus on business administration, FBCISR, AINS, CIC, management, insurance or finance or equivalent experience may be considered.
Experience with Microsoft Outlook, Word, Excel and PowerPoint required.
Active P/C license required or must be successfully obtained within 90 days of employment.
Willingness to pursue continuing job-related training and education required.
Preferred
Minimum one year of experience in insurance processing preferred.
Two-years professional office experience and customer service preferred.
Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
PM19
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Compensation details: 54743-67334 Yearly Salary
PIf0e932f2b01f-26289-39871326
- ...Customer Service Representative Location(s) Taipei, Taipei | Tamsui District, New Taipei Company Molex Career Field Customer Service Representative, Customer Service Location: Kawasan Perindustrian Perai, Penang Job Number: 185112 Customer Service Representative...Field
Koch Industries
Auburn Hills, MI4 days ago $45k - $60k
...vital to our daily business operations and customers' success. You grow our agency through... ...proactively marketing relevant products and services. Grow your career as you better... ...experience in insurance or a related field preferred. Compensation: $45,000.00 -...FieldFor contractorsWork at officeFlexible hoursState Farm
Oxford, MI5 days ago- ...Customer Service Representative DESTACO, a Stabilus Company, is a global leader in the design and manufacture of high-performance automation, workholding... ..., Product and Applications Engineering, Manufacturing, Field Service and Technical Support. Key Job Responsibilities...FieldRemote workFlexible hours
ACE Controls
Auburn Hills, MI3 days ago - ...demonstrate strong leadership, excellent communication skills, and a commitment to developing student-athletes both on and off the field. This individual will be responsible for overseeing all aspects of the high school football program, including player development, staff...FieldImmediate start10 hours per week
- A leading chemicals company is looking for a Masonry Technical Installation Representative in Michigan. This role requires strong construction and masonry expertise, along with the ability to educate installers on product usage. Responsibilities include training, supporting...Field
- ...keyattribute. Basic Qualifications: Bachelor's degree in related field orbachelor'sdegree plus3years of experience in related field... .../ SISmethodologyand associated tools Completion of a train the trainer program (certified trainerdesignation) Supervisor experience Instructional...Field
- ...Customer Service Representative (NE) We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade... ..., Experience and Skills: Graduate in any field At least 3 years of relevant and recent experience in Freight...FieldWork experience placementWork at officeLocal areaWorldwide
Syncreon International Group
Auburn Hills, MI9 days ago - The Davey Tree Expert Company is seeking a CLS Athletic Field Technician in Oxford, Michigan. This full-time position involves the maintenance and enhancement of athletic field turf and grounds. Responsibilities include mowing, trimming, and operating power landscaping...FieldFull timeSeasonal workImmediate start
- ...we provide equipment, parts, and services to ensure the air we breathe in our... ...Summary The Service Sales Representative develops and maintains customer relationships to sell preventative... ...preferred) ~ MBA and/or progressive field sales experience is a plus ~...FieldWork at office
Daikin Applied
Auburn Hills, MI1 day ago - ...workout. They exhibit the ability to adapt and customize programs in the workouts, in order to... ...client retention through best-in-class service: coaching, training, nutrition, and accountability... ...degree in Exercise Science or a related field (preferred) Benefits/Perks Employee...FieldFlexible hours
- ...Freight Forwarding Operations And Customer Service Agent We are the leading provider of worldwide smart end-to-end supply chain & logistics... ...Operations and Customer Service Graduate in any field Freight Forwarding experience is mandatory Please note...FieldFull timeLocal areaWorldwide
DP World
Auburn Hills, MI2 days ago $17.95 - $28.89 per hour
...Risk Management: Execute all sales, service, and banking transactions accurately and... ...discovery-based conversations and provide customized financial advice by referring to Financial... ...(Add applicable additional detail i.e. field of study required or equivalent work experience...FieldWork experience placementLocal areaFlagstar Bank
Clarkston, MI2 days ago$65k - $85k
...schedules, and costs. Facilitate workshops, including train-the-trainer sessions. Conduct new hire orientations and partner with... ...3+ years of experience in training and development or a related field. ~ Bachelor’s degree or equivalent combination of education and...FieldFull timeWork at officeLocal area- ...Experience in sales, preferably in the CNC manufacturing or related field. Strong understanding of CNC machining processes and... ...part of a team. Results-driven mindset delivering exceptional customer service. What we offer Competitive salary. BC/BSM Health Insurance. Company...FieldFlexible hours
- ...a single source for pumping services, contract dewatering, one-pass... ...that inspires dedication to customer service. Whether a planned... ...proper department or sales representative Develop sales opportunities... ...or in a related field preferred or 2 years of experience...FieldContract workWork experience placement
- ...professionals works collaboratively across multiple service areas in multiple states, including... ...Contribute To OHM Advisors The Client Representative is the main point of contact for clients... ...better in civil engineering or related field. 5 years or more in Municipal...FieldTemporary workFor subcontractorFlexible hours
- ...of Eagle training Other duties as assigned High school diploma or the equivalent Previous experience or education in a health-related field helpful Ability to work with all ages Basic office skills such as typing and filing Good organizational skills...FieldWork at office
McLaren Medical Group
Clarkston, MI5 days ago - As a Technical Service Representative , you will represent PPG at customer facilities ensuring our Automotive Coatings customer satisfaction by providing outstanding... ...HS diploma or equivalent is required. 2+ years field experience with various industrial coating technologies...Field
- ...Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient... ...exceptional service as the first point of contact for customers. Takes orders, answers questions, handles complaints and troubleshoots...Full timeLocal area
Hart Medical Equipment
Oxford, MI2 days ago - Position Overview The CLS Athletic Field Technician is responsible for the maintenance, care, and enhancement of athletic field turf... ...Scholarship* Davey Family Scholarship* 20% discount on all Davey services* Cell phone discounts* Vehicle purchase discount program*...FieldPermanent employmentFull timeTemporary workSeasonal workLocal area
$13.73 per hour
...aquatic programs Basic first aid and CPR (adult, child & infant) Certification preferred, training will be provided Excellent customer service skills Proficient computer skills including Microsoft Office, Internet and Social Media required Essential Functions:...Hourly payWork at officeWeekend workWeekday workOakland Schools
Clarkston, MI3 days ago- ...Field Performance Coach OEC provides software solutions to those who work in the automotive parts and repair industry... ..., dealers and suppliers, shops and repairers, and service providers, giving our customers access to a comprehensive network and a streamlined workflow...FieldFull timeWork at officeRemote workDay shift
Oregon Environmental Council
Auburn Hills, MI3 days ago - ...occupancy. Research market, demographics, competition, products, customer needs and follow through on all sales leads and referrals.... ...High school diploma or GED required. Exceptional customer service and communication skills. Strong organizational, time management...Temporary workWork at officeFlexible hours
RHP Properties
Oxford, MI1 day ago - ...Freight Forwarding- Operations and Customer Service Agent Job Description We are the leading provider of worldwide smart end-to-... ...QUALIFICATIONS, EXPERIENCE AND SKILLS • Graduate in any field • At least 3 years of relevant and recent experience in Freight...FieldWork experience placementWork at officeLocal areaWorldwide
- ...Managers lead by example and uphold the highest standards in customer service. If youre knowledgeable about store operations and have a passion... ...building and leadership skills Bachelors degree in management, business administration, or relevant field is preferred...FieldShift work
K1 OXFORD LLC
Oxford, MI26 days ago - ...certification pathways across sales, service, parts, warranty, and... ...in adoption, proficiency, and customer experience. Key... ...standards aligned to dealer/field capability models. Lead controlled... ...accurate mapping (e.g., dealer-to-trainer), consistent business...Field
Stellantis
Auburn Hills, MI2 days ago - Oakland Human Resources Consortium seeks a Head Varsity Boys Football Coach at Avondale High School in Auburn Hills, MI. The ideal candidate will inspire and empower young athletes by providing instruction on the fundamentals of football and instilling values such as teamwork...Part time
$35k - $40k
...Customer Service Representative - State Farm Agent Team Member This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. Our team...For contractorsWork at officeNicholas Horvath - State Farm Agent
Oxford, MI4 days ago- Atlas Copco Holding GmbH is seeking a Regional Field Service Manager in Auburn Hills, Michigan. This role involves leading a high-performing field service organization, ensuring operational excellence, and fostering a culture of continuous improvement. The ideal candidate...Field
- ...and in supporting our clients and patients by providing great customer service. A love of animals and a customer service background is a... ...outstanding practice and start or build your career in the veterinary field! Daily responsibilities include: Managing multiple...FieldFull timeTemporary workMonday to FridayFlexible hours
New Baltimore Animal Hospital
Clarkston, MI4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to ADO Field Trainer/Customer Service Representative. Be the first to apply!
- medical equipment delivery service technician Oxford, MI
- logistics customer service representative Oxford, MI
- airport customer experience specialist Oxford, MI
- customer success associate Oxford, MI
- benefit customer service representative Oxford, MI
- customer service representative data entry Oxford, MI
- customer relations associate Oxford, MI
- customer support associate Oxford, MI
- client experience specialist Oxford, MI
- customer service associate Oxford, MI