Business Analyst

Req ID: 39997At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.NTT DATA Services currently seeks a Business Analyst to join our team in Charlotte, North Carolina (US-NC), United States (US).Responsibilities:Work with the business team and understand the requirements from businessProvide suggestion to business to make their business workflow more solution orientedCreate Workflow diagrams and business reengineering documentsCreate User Stories from BRDAnalyzes business and user needs, documents requirements, and revises existing system logic difficulties.Implements systems applications and tests end-user processes.Creates / delivers correspondence, presentations, and other materials for end user training.Responds to client inquiries involving application questions.Develops customized queries and reports utilizing complex table matrices.Interacts with clients, internal and external, acting as a key liaison between business and technology areas.Documents business rules / functional requirements to support system enhancements.Oversees product performance and collaborates on future system enhancements.Analyze user reported issues / queries on user acceptance and production environments – application change requests, work requests, problem tickets and JIRA requestAbility to understand the project life cycle, user interactions, development and testing timelinesHands on to write and analyze SQL queries on MS-SQL 2014/2008Technical skills (nice to have):BMC RemedyJIRABasic Qualifications5+ years experience as an IT Business Analyst3+ years experience in Data Analysis3+ years of Business Consulting/ Application Development1+ year SQL This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment. About NTT DATA ServicesNTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit nttdataservices.com to learn more.NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.Posting Date:01/18/2019Department: -