Customer Service Representative

Customer Service Representative

Casper, Wyoming, Wyoming Pizza, Inc.

Job Description

Join our winning team at Domino's in Casper! We are seeking energetic, friendly, and hard-working Customer Service Representatives (CSRs) to provide exceptional service to our customers. As a CSR, you will be the first point of contact for our valued guests, ensuring a positive and seamless experience, whether over the phone or in person. We offer a fun and fast-paced work environment with opportunities for advancement.

What We Offer:

• Flexible schedule: Part-time and full-time hours are available.
• Competitive wages
• Career growth: We prioritize internal promotions, and many of our leaders started as CSRs or delivery drivers.
• Supportive team: Work alongside a great team and have fun while getting the job done.
• Employee discounts

Key Responsibilities:

• Greet customers in a friendly, positive, and professional manner, both at the counter and on the phone.
• Accurately enter and process customer orders using our point-of-sale (POS) system.
• Handle cash and credit card transactions, including accurately counting change.
• Help resolve customer complaints and issues effectively and with a smile.
• Assist with other in-store duties, such as folding pizza boxes, stocking ingredients, and maintaining a clean and organized work area.
• Prepare food items according to Domino's quality standards.
• Collaborate with team members to ensure all tasks are completed efficiently.

Job Requirements:

• Communication skills: Strong verbal communication skills with a positive, upbeat attitude.
• Math skills: The ability to perform basic math and accurately handle monetary transactions.
• Team player: Punctual, reliable, and willing to work as part of a team.
• Physical ability: The ability to stand for extended periods, lift up to 50 pounds, and perform various food preparation tasks.

If you're a people-person with a great attitude, we want to hear from you! Apply online today to start your career journey with Domino's.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.