Case Manager- DOHMH 60 Units

Job description:Who is Bridging Access to Care, Inc.: Bridging Access to Care, Inc. (BAC) is a nonprofit, multi-service, community-based behavioral healthcare organization committed to building healthy communities, one person at a time.In 2012, Brooklyn AIDS Task Force changed its name to BAC and successfully transitioned from an AIDS-centered organization to a multi-service, community-based healthcare organization. Brooklyn Aids Task Force was the very first HIV/AIDS organization in Brooklyn to prioritize serving people living with HIV/AIDS (PLWHA) since 1986. Today, BAC provides mental health and substance use-related social services, comprehensive HIV/AIDS care, and coordinated health care and supportive services to underserved racial and ethnic minority communities in Brooklyn and other parts of New York City.Bridging Access to Care, Inc. offers a competitive salary package, including health insurance, retirement plan, paid time off, and opportunities for professional development.JOB SUMMARY: As the Case Manager for our Department of Health and Mental Hygiene(DOHMH) Supportive Housing program, you will play a major role in supporting single adults and their families with clinical conditions in scatter-site supportive housing. As a Case Manager in this program, you are responsible for ensuring that all single adults and families with clinical diagnoses receive help to navigate challenges, achieve housing stability, and connect with other needed resources. The Case Manager will be involved in a range of supportive activities, including, but not limited to, conducting detailed intakes, ongoing monitoring of progress, and ensuring the ongoing maintenance of care plans.DUTIES AND RESPONSIBILITIES:Intake & AssessmentConduct Intake assessments for new referrals to determine necessary services and gather essential information about housing and support needs.Conduct quarterly re-assessments, service plan updates, and bi-annual mandatory agency forms to monitor progress and determine ongoing needs.Service Planning & Case ManagementCollaborate with clients to set person-centered, achievable goals and action steps that promote stability and well-being.Monitor clients' progress toward goals through regular telephone and in-person visits, documenting outcomes in progress notes.Assist clients in advocating for themselves and working toward self-sufficiency.Monitors clients' progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and documents via progress notes.Assists with Wellness Self-Management activities.Provides individual tobacco smoking cessation sessions with clients.Supportive Counseling & Crisis InterventionProvide supportive counseling using harm reduction and motivational interviewing techniques.Deliver crisis intervention, de-escalation, and conflict resolution services.Maintain calm and effectiveness in high-pressure or crisis situations.Housing Support & Property CoordinationCoordinate with Senior Property Manager for move-in for new clients and relocation for existing clients when necessary.Assist clients with establishing utility services and monitor monthly payments to ensure utilities are not disconnected for non-payment.Calculates, collects, and tracks monthly rent payments from each client to ensure appropriate monthly rent payments and manages delinquencies as appropriate.Facilitates apartment repair/maintenance needs via BAC maintenance staff and advocacy with clients’ superintendents, building managers, and landlords.Assist clients with establishing utility services and monitor monthly payments to prevent disconnection.Referral & Resource LinkageRefer clients to appropriate services including medical, dental, mental health, substance use treatment, SSI, SNAP, legal assistance, education, employment, and training.Follow up on referral outcomes to ensure effectiveness and completion of services.Community Engagement & OutreachParticipate in community outreach efforts to engage clients and promote available services.Dedicate up to 65% or more of work hours to community engagement and fieldwork, including occasional home visits.Collaboration & Relationship BuildingEstablish and maintain effective partnerships with community organizations, healthcare providers, and stakeholders to enhance service delivery and resource access.Other:Other duties assigned are based on program needs.EDUCATION AND WORK EXPERIENCES:MINIMUM: High School Diploma or equivalent, with a Minimum of two (2) years’ experience working with individuals living with psychiatric illness and substance use disorders, and who have histories of unstable housing required.Bachelor’s degree in social work, Human Services, or related field preferred with MINIMUM: One (1) year of experience providing housing and/or case management services to people experiencing unstable housing, mental illness, or negative substance use is preferred.Ability and willingness to travel for required home visits to clients' homes.Up to 75% of travel is required.KNOWLEDGE, SKILLS, AND ABILITIES:Knowledge of issues related to substance use, recovery, and mental health.Excellent verbal, written, and interpersonal skills.Excellent organizational and record-keeping skills, as well as the ability to manage multiple cases.Comfortable with digital tools and software for project management, data tracking, and communication, with a commitment to leveraging technology to improve program outcomes. Sound judgment, critical thinking, problem-solving skills, and ability to multitask.Knowledge of fair housing regulations and laws on housing assistance programsStrong communication and interpersonal skills to effectively work with diverse populationsAbility to assess client needs and provide appropriate support and resourcesExperience in crisis management or addiction counseling is beneficialExcellent verbal and written communication skills, including the ability to convey complex information clearly and sensitively to diverse audiences.Proficient in collecting, analyzing, and interpreting data to inform program decisions and demonstrate impactExpected hours: No less than 35 per weekBenefits:Dental insuranceEmployee assistance programFlexible spending accountHealth insuranceHealth savings accountLife insuranceLoan forgivenessMileage reimbursementPaid time offParental leaveProfessional development assistanceReferral programRetirement planVision insuranceWork Location: In person #J-18808-Ljbffr Bridging Access To Care Inc