Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 1981 after working as a State Farm team member and being the second woman hired by State Farm in the Memphis area. Today, our office includes myself and one team member, with plans to grow thoughtfully while preserving the values that have guided this agency for decades. Im a graduate of the University of Memphis, a proud Tigers fan, and part of one of the only mother-daughter agency teams in Memphis something that reflects the strong family foundation behind our work.

Giving back has always mattered to me. I serve as the secretary of a civic organization that raises funds to support children with special needs in our community, and compassion is central to how we serve both customers and one another.

We offer health benefits, PTO, licensing reimbursement, and a strong emphasis on worklife balance, with flexibility for family needs and life events. Our culture is built on trust, dependability, and heart. Were looking for someone who is compassionate, relatable, and steady a problem solver who can turn challenging situations into positive outcomes and genuinely cares about helping others feel supported and understood.

ROLE DESCRIPTION:
Sharon Wilson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Please do not call or visit the office to inquire about your application status. We will reach out directly to candidates selected for the next steps in the hiring process.