Service Advisor

Job Description

Job Description

Service Advisor – Join a Local, Family-Owned Dealership That Cares

Sunset Kia of Sarasota is looking for a professional and customer-focused Service Advisor to join our service team. We're proud to be part of the Sunset Automotive Group , a locally and family-owned group of dealerships that believes in taking care of our employees, our customers, and our Sarasota community.

If you're looking for more than just a job-and want a long-term career with a company that truly values its people-you'll feel right at home at Sunset.

Why Build Your Career with Sunset?

• Healthy work-life balance
  Reasonable service department hours:
  Monday–Friday 7:30 AM–5:30 PM
  Alternating Saturdays 8:00 AM–4:00 PM
  Closed Sundays

• Top earning potential
  Earn a strong income with individual earnings that reward your hard work without burnout or cut-throat competition. 

• People matter here
  We don't believe in "burn and churn." Our employees are respected, supported, and appreciated. Many choose to build long-term careers with us.

• Family & locally owned
  We're not a corporate chain. Decisions are made locally, with a focus on integrity, teamwork, and community involvement.

• Positive, professional culture
  Work with people who care about doing the right thing-for customers and for each other.

Service Advisor Responsibilities

As the first point of contact for our service customers, you'll play a key role in delivering an outstanding experience by:

• Actively listening to customers to understand their vehicle concerns

• Creating clear and accurate repair orders for technicians

• Communicating technician findings and recommended repairs to customers

• Educating customers on maintenance needs and helping them make informed decisions

• Providing regular updates throughout the repair process

• Maintaining professional, respectful interactions with customers, technicians, and vendors at all times

What We're Looking For

• Prior experience as an automotive Service Advisor (required)

• Strong customer service and communication skills

• Energetic, dependable, and career-minded attitude

• Solid automotive knowledge preferred

• Computer and tablet proficiency required

• Experience with X-Time Inspect and Reynolds & Reynolds Ignite is a plus

• Valid Driver's License required

Sunset Automotive Group Benefits

• Competitive compensation and earning potential

• Medical, Dental, and Vision Insurance

• 401(k) Retirement Plan

• Life and Disability Insurance

• Paid Holidays

• Paid Time Off (available after 6 months)

• Company-paid factory training

• Employee discounts at all Sunset locations

• And more!

If you're looking for a workplace where you're treated like family, supported in your growth, and proud of the company you represent, Sunset Automotive Group may be the perfect fit .

Come see the Sunset difference-and enjoy your job and the people you work with every day.

Sunset Automotive Group is an equal opportunity employer and a drug-free workplace. All candidates for hire must complete and pass a background check and drug screen before hire.