Manager, Internal Controls

Role Description

Reporting directly to the GAAP Controller, the Manager, Internal Controls is responsible for continuously improving Pie's internal controls framework to safeguard company assets and ensure accurate financial reporting. This role carries direct management responsibility, setting a high bar for quality and accountability while fostering an environment where team members can grow and do their best work. You'll partner across business and IT functions, work closely with external auditors, and bring a scalable, technology-forward approach to how we manage risk and compliance.

How You'll Do It

• Serve as the subject matter expert for internal controls at Pie, providing guidance and consultation to business and IT stakeholders across the organization.
• Perform risk assessments at the Financial Statement Line Item and process level to determine appropriate control mix and coverage.
• Design and maintain an internal controls framework built to meet the future requirements of a SOX 302/404 compliance program, ensuring scalability as Pie progresses toward a public company reporting environment.
• Work with business and IT process and control owners to design, document, and standardize the internal control environment for in-scope processes through annual walkthroughs.
• Oversee a sustainable structure for the ongoing monitoring and execution of Pie's internal controls program.
• Lead the annual controls testing program, including communicating deficiencies to management and gaining alignment on remediation action plans.
• Deliver clear, concise reporting to the Group Controller, CFO, Audit Committee, and other critical stakeholders.
• Make recommendations for control and process improvements across Pie that support a strong internal control environment and meet current and future regulatory requirements.
• Seek scalable and sustainable solutions, including opportunities to automate controls or implement technology, to drive long-term efficiency across business and IT processes.
• Assess and document IT General Controls (ITGCs) across key systems, including access management, change management, and computer operations, with particular focus on Pie’s cloud-based technology environment.
• Maintain and enhance Pie's use of Workiva as the governance, risk, and compliance tool supporting the internal controls program.
• Work with external auditors and regulators to ensure control documentation is available in support of annual financial statement audits and other examinations.
• Provide consultation to internal stakeholders on internal controls matters related to various regulatory bodies that may oversee Pie's operations.
• Support additional internal controls-related projects and initiatives as needed.

People Leadership & Development

• Manage and mentor internal controls staff, creating space for team members to test, learn, and grow.
• Provide ongoing coaching, feedback, and formal performance management to support development and long-term career growth at Pie.
• Help direct reports understand organizational direction and connect their day-to-day work to Pie's broader goals.
• Delegate effectively, giving team members ownership of workstreams while maintaining appropriate oversight and quality standards.
• Oversee co-source partners and external resources in the execution of internal controls initiatives, including testing and documentation.
• Educate business and IT process owners, control owners, and senior leadership on their roles and responsibilities within the internal controls program.

Qualifications

• Bachelor's Degree in Finance, Business, Economics, Accounting, or a related field is required; CPA preferred.
• 6+ years of relevant experience in internal controls, audit, or a related field.
• 3+ years of experience implementing and managing internal controls programs in a complex, regulated environment.
• 2+ years of people management experience.
• Experience building or maturing and managing control programs in highly regulated industries such as insurance or banking is strongly preferred.
• Knowledge of Workiva's governance, risk, and compliance products or similar technology.
• Strong financial acumen with a high attention to detail and a thorough understanding of GAAP financial statements and reporting, and familiarity with the COSO Internal Control – Integrated Framework as the foundation for controls design and assessment.
• Demonstrated ability to anticipate, analyze, and solve complex problems by applying integrative thinking to find the best possible solution.
• Excellent communication and interpersonal skills, with the ability to present perspectives clearly and build trusted relationships with stakeholders at all levels.
• Adept at seeking and understanding multiple points of view, evaluating and prioritizing the needs of multiple stakeholders, and building buy-in for complex proposals.
• Demonstrated ability to manage multiple workstreams end-to-end across multiple functions and teams.
• Exercises sound professional skepticism, learning from mistakes, and adapting quickly as new information emerges.
• Advanced proficiency in Excel and PowerPoint; proficiency in Workiva and Google Suite preferred.

Requirements

• The use of AI in Application Review: To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications.
• These tools help us identify qualifications and prior work experiences that align with the requirements of the role.
• We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation.
• All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process.
• By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.

Benefits

• Competitive cash compensation
• A piece of the pie (in the form of equity)
• Comprehensive health plans
• Generous PTO
• Future focused 401k match
• Generous parental and caregiver leave

Location Information

• Unless otherwise specified, this role is remote.
• Remote team members must live and work in the United States (territories excluded) and have access to reliable, high-speed internet.

Additional Information

• Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.
• Pie Insurance participates in the E-Verify program.
• Pie Insurance is committed to protecting your personal data. Please review our Privacy Policy.
• Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process.
• Pie Named to 2025 America's Best Startup Employers
• Pie Insurance 2025 State of Workplace Safety Report