Patient Sales Consultant

Patient Sales Consultant

You're the first "wow" moment. As a Patient Sales Consultant, you'll connect with new and returning patients, guide them through their options, and convert interest into booked consultations and treatment plans.

This is a high-touch, high-energy sales role for someone who loves people, thrives in a fast-paced environment, and knows how to build trust while driving revenue. You'll support both surgical and non-surgical services, helping patients feel confident, informed, and excited about their next steps.

Sales + Booking

• Respond quickly to new leads and inbound calls (speed matters!)
• Convert inquiries into booked consults and treatment appointments
• Educate patients on services, pricing ranges, timing, and next steps
• Follow up consistently and confidently to reduce lost opportunities
• Help maintain full provider schedules and minimize waitlist gaps

Consultations + Treatment Planning

• Conduct patient consultations to identify goals, concerns, and expectations
• Create recommendations/treatment plans and communicate realistic outcomes
• Support photo documentation and track progress when needed
• Make the experience feel luxurious, clear, and personalized

Patient Experience + Coordination

• Serve as a patient advocate and ensure every interaction feels exceptional
• Ensure required forms, financial policies, and documentation are completed
• Communicate with providers and team members to keep care seamless
• Promote specials, events, and service offerings naturally and professionally

What Success Looks Like

• Consistently high conversion from lead to consult to procedure/treatment
• Strong patient relationships and repeat visits
• Fast response times, strong follow-up habits, and organized lead tracking
• Patients feel cared for, confident, and excited to return

Requirements

2+ years of sales experience (aesthetics, healthcare, hospitality, or luxury service preferred)

Comfortable discussing both medspa and plastic surgery services

Confident communicator professional, warm, persuasive, and patient-focused

Organized, fast-moving, and great at multitasking

Tech-friendly (EMR, scheduling software, basic office tools)

Passion for aesthetics, wellness, and delivering exceptional experiences

Why This Role Is Fun

• You're part of transformational moments for patients
• You work in a beauty + confidence-driven environment
• Every day includes variety: leads, consults, follow-ups, patient wins
• You get to grow with the practice and build a strong sales career

RL Center for Cosmetic Surgery and Medspa