Administrative Assistant

Job Description

Job Description

Description:

Position Summary

The Administrative Assistant is responsible for providing administrative support to all departments. The Administrative Assistant is expected to maintain a positive attitude and provide excellent customer service to all individuals who enter the building or contact the agency.

The essential functions include, but are not limited to the following:

• Opening the agency each day by unlocking doors, turning on lights, and obtaining money drawer from CFO safe
• Admitting clients into the agency via door entrance or elevator
• Answering and transferring calls and voicemails appropriately
• Checking front desk and employee email daily
• Greeting clients and having them sign the appropriate forms when they arrive
• Collecting client photo IDs and information changes regarding demographics and insurances
• Scheduling clients for impaired driving program and clinical department as needed
• Accepting and documenting payments for services if applicable and provide receipts for payments
• Calling clients to discuss treatment recommendations and sending rec. letters to clients as needed
• Preparing client payment documents for next day appointments and sending the documents for fiscal staff review
• Keeping agency forms updated when appropriate
• Processing outgoing mail and distribute incoming mail daily
• Reconciling the payment drawer at shift change
• Placing money drawer in CFO safe at end of day
• Ensuring all doors are locked and radio and lights are turned off
• Other duties as assigned

• Highschool Diploma/GED;
• One (1) year full-time experience performing clerical and/or secretarial duties in a health care setting; OR
• Any experience, education and training that will provide the knowledge and skills necessary to perform the duties of this position

• Knowledge of office procedures and practices
• Knowledge of Microsoft Office and similar computer programs
• Knowledge of State AOD system
• Ability to function in a reception area/office environment
• Ability to operate agency phone system efficiently
• Ability to handle agency scheduling system
• Ability to communicate well in all aspects of job
• Ability to comply with agency, county and State mandates
• Ability to maintain excellent interpersonal skills

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

The Open Door is an At-Will Employer, Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.