Building Attendant

As Pittsburghs largest non-profit developer ACTION-Housing exists to help people improve their lives by offering quality affordable housing. We pride ourselves on helping all of our clients to achieve more self-sufficient lives. Since 1957 weve assisted a wide array of populations throughout Southwestern Pennsylvania focusing on those generally underserved by traditional services including senior citizens veterans individuals with physical and/or intellectual disabilities individuals on the autism spectrum and youths who have aged out of foster care.

JOB SUMMARY

Provide front desk coverage cleaning and resident support at sites for adults at risk of homelessness. The Building Attendant ensures the buildings remain safe clean and welcoming for residents staff and visitors.

These are 24-hour facilities and applicants must be willing and able to work a flexible full-time schedule that may include evenings overnights weekends and holidays.

ESSENTIAL FUNCTIONS

• Provide front desk coverage including:
  • Monitoring and securing building entrances.
  • Signing visitors in/out during visiting hours.
  • Distributing resident mail and answering phones.
  • Using computer systems to view and save security footage.
• Respond to and de-escalate resident issues; complete incident reports.
• Assist residents with lockouts and building access cards.
• Perform regular cleaning and maintenance rounds:
  • Clean restrooms lobby community rooms and hallways.
  • Sweep mop and restock supplies.
  • Remove trash from floors and place bins outside for pickup.
• Receive and stock building deliveries.
• Assist in emergencies including fire alarm evacuations and resetting panels.

JOB REQUIREMENTS AND EXPERIENCE

• Must be compassionate and comfortable working in a human services environment.
• Ability to manage issues outside of typical customer service scenarios.
• Must be able to walk multiple flights of stairs and lift/move trash containers and packages.
• Basic computer skills for logging incidents and managing security footage.
• Previous experience in security janitorial work or supportive housing preferred.
• Ability to work a flexible full-time schedule across multiple shifts in a 24-hour facility.
• Flexibility to switch between cleaning resident support and front desk responsibilities throughout the shift.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

• Physical strength to manipulate light to medium weight materials weighing 10 to 15 pounds on a regular basis

EQUAL OPPORTUNITY STATEMENT

Required Experience:

IC