User Experience Designer

Senior Design LeadWe are currently seeking a Senior Design Lead to join our team. We are passionate about advocating for user needs and delivering world-class products that redefine our customers’ day-to-day financial activities.What You’ll DoAs a leader and maker, you’ll be asked to handle responsibilities, including:Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into engaging, simple, and intuitive design solutions and understandable concepts that evolve and enhance the product interface and experienceEngaging in portfolio prioritization to help set the strategy and product road map for the teamManaging through shifting priorities to provide clear direction and input on product prioritization and support early product definitionAdvocating for the customer through human-centered design methods, including: discovery, research, whiteboard sessions, and user testingChampioning prioritization of design centered product enhancements grounded in research and analysisWorking with partners and teams across various geographiesEmbracing and advocating for an experience mindset - this is as important to the work as the resultsBuilding and leading successful teams through career development by mentoring, coaching, and elevating othersGuiding team members in strategy, research, alignment, analysis, design critiques, and design execution tasksNavigating conflict resolution within your team as well as within projects, teams and partner relationshipsSupporting early product definition by working with partners to facilitate discovery sessions that uncover customer pain points and opportunitiesDemonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teamsDriving end-to-end product design by:Working with researchers to understand customer needs and define opportunities through usability and empathy studies and analyzing data trendsFraming problems, defining insights, and designing new methodologies/practices to serve customer needsCreating process and user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypesPlanning and facilitating workshops with internal and external stakeholders to align with business needsDesigning within existing — and creating new — standards to contribute to our internal design system, best practices, and guidelinesStorytelling through business acumen and presenting visual concepts to various stakeholdersCreating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleaguesBasic QualificationsAt least 8 years of experience with (UX) User Experience and (UI) User Interface designAt least 5 years of experience managing a design teamPreferred QualificationsExperience designing for cross channel experiencesComfortable working with a variety of business partners and delivering outcomesFamiliarity with design and prototyping tools, such as Adobe Products, Sketch and FigmaFamiliarity with working with, contributing to, and established design systemExperience managing a cross-functional teamRequired Skills: Agile Product Lifecycle Management (PLM) Basic Qualification: Additional Skills: Background Check: Yes Drug Screen: Yes Notes: Upon offer, it is required to show consultants W2 take home pay in the Exh A. Vendor must disclose candidate's W2 hourly $$$ in the comments section when submitting in iLabor.