Front Desk Receptionist
U.N.I. Urgent Care
Job Description Job Description About UNI Urgent Care:
Yo u a nd I are responsible for your health! All our providers here at U.N.I. vow to treat each patient individually with respect and with the best and most up to date standards of medical care. Our goal is to ensure that all patients understand that their healthcare is our and their responsibility; that we are trained to evaluate and treat their ailments and prescribe medications as indicated. Our patients take on the responsibility to provide us with information about their symptoms and follow through on medical instructions and prescriptions. The patient and the providers are a team!
Position Summary:
Assists physicians, nurses, and other medical staff by performing administrative duties.
Essential Functions:
Greet patients and complete check in process
Verify insurance and handle payments
Answer phone calls and direct to appropriate phone lines/people
Sort and distribute mail
Maintain patient filing system
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Required Experience and Trainings:
Education: Bachelor’s degree preferred, High School Diploma Required
Experience: 1-2 years of related experience; or equivalent combination of education and experience
Knowledge and Skill Requirements:
Verbal: Comfortable communicating with patients of all ages and ethnic backgrounds
Active listening
Social perceptiveness
Mathematic proficiency is a MUST! Ability to make change, balance cash and credit card receipts
Maintain HIPAA compliance at all times
Comfortable with computers, typing skills and usage of Electronic Medical Record usage
Must be able to work in fast paced environment!
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