Field Service Technician

Job Title

The scope of position: The position is currently 90-day contract-to-hire. Candidates need to live in the Orlando - Titusville FL area. Candidate will be issued a company Van to drive - Strong hardware break-fix experience. Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA's) Technician will travel to each client's location Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printer Works under general supervision There will be overtime

Minimum Requirements

• 4 years plus supporting Desktops, Laptops and Printers.
• 4 years plus with customer service experience Able to work weekends, staggered or late shifts possibly including evenings and/or weekends Personable as they will be interacting with a wide range of users and environments Can work on a ladder of lift and are able to lift up to 50lbs.

After training is complete, the candidate will be added to the on-call rotation 7x24 Basic Needs/Haves Able to work from a bent, crouched, or kneeled position Smartphone with tethering/hot spot capabilities (Reimbursed within Corporate Guidelines) Laptop Basic Hand Tools Possess a valid driver's license

Preferred

• CompTIA A+
• OEM Printer Warranty Certifications
• OEM Laptop/Desktop Warranty Certifications
• Server experience would be a bonus